Service Resumes
Sample 1

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Amy Mathews,      117 River St, Boston, MA 02127
Phone 617 2478459 Cell phone 617 8471269



Seeking a position as a Flight Attendant with a large national airline.



US Air, Boston MA
1999 - Present

Flight Attendant

1.       Ensured passenger comfort and safety at all times.

2.       Demonstrated safety features of aircraft prior to take-off.

3.       Perform safety checks and security sweeps on-board.

4.       Provide in-flight shopping service and bureau de change facility.

5.       Assisted cabin crew with the service of in-flight meals and beverages.

6.       Provided assistance to parents with small children to ensure maximum comfort at all times.

7.       Trained in first aid techniques with ability to provide it where necessary.

8.       Liased with the cabin crew and the pilots ensuring disruption to passengers is kept to a minimum specifically in relation to incidents of air rage.

Cape Air, Cape Cod, Boston MA
1997 – 1999

Trainee Flight Attendant

1.       Assisted the cabin crew in the implementation of safety procedures and the verification of safety measures.

2.       Completed safety inspections prior to take off and landing.

3.       Provided an exemplary service to all passengers.

4.       Resolved problems or disputes to ensure passenger satisfaction.

5.       Provided an in-flight service for meals, beverages and duty free to all passengers.

6.       Trained in first aid techniques.

7.       Assisted the ground staff on the reservations and check-in desks.

Hyannis Airport, Cape Cod, MA
Summer 1996

Ground Staff

1.       Reserved seats for passengers on local and national airlines.

2.       Performed check-in duties for passengers.

3.       Responsible for safety checks on passenger luggage.

4.       Provided excellent customer service, resolving disputes and investigating passenger complaints.

5.       Reserved special needs or meal requirements.



Boston University, Boston, MA
1997 – 2000

BA in Languages & Communications

South Shore High School, Boston, MA
1993 – 1997

High School Diploma



Fluent in several languages, including French, Italian, Spanish, German and Russian.

Hobbies include Travel, Reading, Painting, Horse Riding and Volleyball.


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