Sample Customer Service Specialist Resume

Notice how the job seeker in this sample customer service specialist resume opens with a clear objective of what he wants. He then lists only those previous work experiences that pertain to this particular job. All customer service specialist resumes should include this vital information.

Jordan Job-Seeker
509 Barker Street
Any Town, USA 9999
Home: (888) 888-8888
Cell: (888) 888-7777


A position as a Customer Service Specialist


Excellent verbal and communication skills; friendly and outgoing; u-to-date computer skills; flexible schedule; available for immediate hire


Customer Service Specialist, 2000 to present:

Brady's Department Store, Big City, USA.

Developed and implemented buyer incentive plans, reward programs, customer appreciation events, etc., to draw and maintain a strong customer base.

Customer Service Representative, 1999-2000:

Brady's Department Store, Big City, USA.

Worked the customer service desk, accepting payment for bills, answering questions, fielding complaints and concerns, selling gift cards and opening charge accounts.


B.A., Business and Management, 1999
Hilltop University, Any City, USA


American Association of Retail Professionals

Regional Vice President, 2006

NOTE: This customer service specialist resume is a condensed version of a full resume to serve as an example only. Always consider what the employer is looking for in the customer service specialist he hires. Tailor your resume to that company.