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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Desire the Challenging Position as Writer

A highly talented, energetic and enthusiastic Technical Writer with enormous experience in organizing, developing, and composing compiled information; editing materials; composing technical-based documents, manuals, bulletins, brochures, publications, training manuals, and special reports; Proficient in complex technical writing assignments.

Summary of Qualifications
  • Over 12 years of Solid Writing Experience.
  • Strong ability to effectively prioritize and execute tasks while under pressure.
  • Highly self-motivated and directed.
  • Excellent analytical and creative problem-solving skills.
  • Strong technical aptitude, excellent work ethic and great attitude.
  • Excellent written and oral communication skills.
  • Outstanding communication and customer service skills.
  • Deep experience working in a team-oriented, collaborative environment.
  • Demonstrated experience at writing across a broad spectrum of topics, both online and offline.
  • Familiarity with single-source writing, especially using a single source to produce online usage and print usage, with a bias toward online usage.
  • Familiarity with source control systems, especially Perforce.
  • Comfortable with collaborative writing environment.
  • Deep familiarity with content management concepts and tools, and how they impact writing and workflow.
  • Strong ability to analyze and organize complex documentation and communicate recommendations.
  • Proven agility in prioritizing writing tasks and working on multiple projects concurrently to meet deadlines.
  • Experienced with MS Office products, MS screen design standards, Adobe Acrobat, graphics/modeling software such as Visio, Online help software.
  • Ability to proof for technical accuracy.
Professional Experience

MYY News, Stony Point, NY                   2000 - Present

Technical Writer/CEO
  • Write all customer-read technical publications, including software and hardware user guides, reagent package inserts and data sheets, reagent and other labels, errata sheets, and fliers .
  • Writer Marketing material, including application notes, research notes, clinical notes, clinical monographs, advertising, brochures, sales sheets, price lists, catalogs and newsletters.
  • Write material from Customer Education, including training manuals and online courses, and from Service, including customer letters and instruction sheets.
  • Write for grammar, punctuation, spelling, consistency, technical accuracy, organization, and style. Copy write technical and marketing material at technical review, post-desktop publishing and final art board stages of the labeling approval process.
  • Perform all levels of writing as needed, from developmental through copy writing and proofreading. Critically review documentation for effective presentation of ideas, scope, completeness, tone, and effectiveness in meeting the needs of the intended audience and localization guidelines.
  • Ensure that the style guide and document templates are compatible.
  • Superior project management, organizational, planning, and scheduling skills.
Global Chemicals, Stony Point, NY                  1996 - 2000

Technical Writer

Responsible for all Global technical documentation. This includes user documentation for all legacy software written in house, how to procedures for disaster recovery scenarios, instructional and training materials as well as some Requirements documentation.
  • Created and edited operational and instructional procedures for software applications.
  • Conducted interviews with various users and technical staff to translate technical information into manuals and web-based documents for non-technical and technical users.
  • Train end users using the developed documentation.
Alpes Petroleum, Stony Point, NY                  1993 - 1996

Assistant Process Engineer
  • Provided proactive day-to-day support to Production and Maintenance teams with respect to optimum, efficient and safe plant operation.
  • Assisted process engineer in technical monitoring and troubleshooting of the Utility systems.
  • Monitored plant performance against approved targets on a day-to-day basis and identified existing or potential technical problems.
  • Assisted multi-disciplinary teams on operational and maintenance trouble-shooting.
  • Monitored utility system behavior for adverse trends to allow fast response to potential threats.
  • Identified & implemented specific projects and plant changes to improve the safety, reliability, integrity, efficiency, operability and capacity of the utility systems.
  • Provided process & operational inputs into the technical safety & operability reviews, training operators, maintenance activities, and performance test-runs.
  • Participated in incident investigations and problem solving for the utility systems.
Education and Professional Certification

Certified Engineer

New York University, NY
MS Chemical Engineering (1995)

New York University, NY
Bachelor of Science in Chemical Engineering (1992)




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