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Unemployment Claims Taker Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing






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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Objective:   Seek the Position of Unemployment Claims Taker

SUMMARY:   Highly talented and self motivated Unemployment Claims Taker with over four years determining eligibility of persons applying to receive assistance from government programs and agency resources on unemployment benefits.

Summary of Qualifications
  • Thorough knowledge of casework concepts, skills and the techniques of interviewing.
  • Strong knowledge of laws, rules and regulations governing the operation of the public social service agencies and the various specialized programs.
  • Deep knowledge of principles of supervision and training.
  • Uncommon knowledge of community organization and the use of public and private community resources.
  • Exceptional ability to plan, organize and manage assigned workload.
  • Proven ability to plan, assign and supervise the work of others.
  • In-depth ability to develop and maintain effective working relationships with those contacted during performance of duties.
  • Profound ability to work in a standard office environment.
  • Sound ability to interpret to applicants, recipients and others the public social service laws, rules and regulations.
  • Immense ability to prepare and present oral and written reports concisely and clearly.
  • Solid ability to analyze situations accurately and adopt effective courses of action.
  • Exceptional ability to provide consultative services to subordinate staff members.

Professional Experience

Department of Welfare, Rainbow County, Minneapolis
2002 - Present

Unemployment Claims Taker
  • Answer applicants' questions about benefits and claim procedures.
  • Check with employers or other references to verify answers and obtain further information.
  • Compile, record, and evaluate personal and financial data in order to verify completeness and accuracy, and to determine eligibility status.
  • Compute and authorize amounts of assistance for programs such as grants, monetary payments, and food stamps.
  • Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
  • Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
  • Interview and investigate applicants for public assistance to gather information pertinent to their applications.
  • Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
  • Keep records of assigned cases, and prepare required reports.
  • Provide applicants with assistance in completing application forms such as those for job referrals or unemployment compensation claims.
  • Schedule benefits claimants for adjudication interviews to address questions of eligibility.

Education

Masters Degree in Sociology
University of New York (2002)

Bachelor's Degree in Sociology
University of New York (2000)




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