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Travel Organization Research Director Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing






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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Objective:   Seek the Position of Travel Organization Research Director

SUMMARY:   Remarkably knowledgeable and creative Travel Organization Research Director with great background overseeing travel and tourism research, analysis and evaluation related to the policies and marketing programs of Minneapolis Travel and Tourism Commission (MTTC).

Summary of Qualifications
  • Twelve years experience.
  • Strong knowledge of research methods and techniques, statistical and other methods used in the analysis and projection of data, survey methods and analytical techniques, especially as applied to destination visitation and impacts.
  • Exceptional ability to plan, direct and advise others on highly complex and sensitive projects and prepare and present technical reports.
  • Huge budget and project management experience.
  • Strong written and verbal communication skills; high degree of proficiency in synthesizing and communicating data from a variety of disciplines.
  • Profound ability to communicate and work well with others in a professional office environment.
  • Strong organizational skills; ability to handle multiple tasks, meet deadlines and manage priorities.
  • Thorough knowledge of Microsoft Office product, PageMaker and other graphics and presentation software, HTML.
  • Solid familiarity with statistical software.
Professional Experience

Minneapolis Travel and Tourism Commission, Minneapolis
2002 - Present

Research Director
  • Gather, analyze and provide travel data and market intelligence used in the selection and evaluation of target markets, advertising media, and trade shows; contribute to newsletters, reports, articles, presentations, and briefings.
  • Plan, organize and implement studies to determine the Return on Investment and to evaluate the marketing effectiveness.
  • Determine appropriate methodologies, definitions and best practices that will yield accurate, reliable and credible results for measuring ROI and performance.
  • Assist in substantiating budget requests and legislative proposals.
  • Oversee or participate in the development of brand research, focus groups and other qualitative research.
  • Participate in the development of cooperative (shared-cost) international or niche market research projects.
  • Produce the economic impact, visitor tracking, and other core research studies and publications of the MTTC.
  • Determine appropriate methodologies and best practices that will yield accurate, reliable and cost-effective data on in-state, out-of-state and international travel volumes, impacts, trends, and demographics.
  • Develop and approve budgets and scopes of work, oversee RFPs and bids as needed; select contractors; monitor progress; manage contracts; resolve disputes.
  • Review, analyze, edit and approve consultant questionnaires, charts, graphs, reports, articles and presentations.
  • Provide the content and regular updates of the research section of the MTTC web site.
  • Produce a monthly electronic research bulletin; maintain subscriber lists.
  • Promote appreciation of the importance of travel and tourism to the state economy through the dissemination and appropriate use of tourism research and statistics.
  • Provide assistance to the Minneapolis travel industry and to the general public and academic community in accessing and understanding travel and tourism impacts and research, especially Minneapolis DMOs, assessed businesses, media, and trade and economic development associations.

Minneapolis Travel and Tourism Commission, Minneapolis
2000 - 2002

Market Research Specialist II
  • Conducted market research using the tools provided by the U.S. Commercial Service. This included internet market research and literature review.
  • Researched regulatory, documentation requirements, country issues, commodity classifications, etc. for Minneapolis companies.
  • Assisted in managing the database of exporters through the export process.
  • Performed other duties as assigned.

Minneapolis Travel and Tourism Commission, Minneapolis
1998 - 2000

Market Research Specialist I
  • Identified new sources of prospective clients.
  • Proactively called into prospective clients to qualify for an Archive software solution.
  • Recorded all activity in the commission standard CRM application.
  • Actively recorded market intelligence in commission CRM.
  • Proactively identified new sources of prospective clients.
  • Created, updated and maintained prospective client information in Archive's CRM system.
  • Transitioned prospective Accounts to direct sales organization at appropriate stage in the buying cycle.
  • Responded to in-bound calls in a timely and professional manner, with the goal of ensuring Archive's message was accurately delivered, and any opportunity to sell product to the customer was uncovered.
  • Worked with marketing to execute marketing campaigns, and provided feedback on the effectiveness of campaigns.
  • Built rapport and relationships with prospective clients.

Minneapolis Travel and Tourism Commission, Minneapolis
1995 - 1998

Research Assistant
  • Provided support to the Research and Analysis Unit and the Project Management staff in all stages of the survey data processing to include data management, retrieval and archiving.

Education

Bachelor's Degree in Travel & Tourism Management
University of New York (1995)




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