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Tour & Travel Consultant Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing






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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Objective:   Seek the Position of Tour and Travel Consultant

SUMMARY:   Remarkably knowledgeable and creative Tour and Travel Consultant with over six years experience in promoting and selling holiday and business travel products direct to the public.

Summary of Qualifications

  • More than six years proven track record in sales.
  • Outstanding customer service skills from previous retail    experience.
  • Strong experience in cash handling with high level of initiative    and accuracy.
  • Exceptional experience of having used reservations systems.
  • Excellent European destination knowledge.
  • Immensely outgoing and approachable with strong    organizational skills.
  • Exceptional attention to detail with sound knowledge of travel    systems.
  • Huge knowledge of domestic and international ski resorts, and    strong background in retail and wholesale travel.
  • Excellent knowledge of scheduled fares/internet fares/CRS,    and of worldwide destinations.
  • Strong team player with excellent communication skills.

    Professional Experience

    Interstate Travel Agency, Minneapolis
    2002 - Present

    Travel Consultant
    • Confer with clients to determine destination, mode of transportation, appropriate travel dates, financial considerations, and accommodations required for domestic and international travel.
    • Contact potential clients from leads that have been provided.
    • Provide client with area-specific travel information such as geographic features, local customs, restaurants, special events, and points of interest.
    • Impart domestic and international travel information to client, such as passport, visa, and inoculation requirements, customs regulations, and currency exchange rates.
    • Advise on weather conditions and necessary wardrobe.
    • Consult published and online sources to analyze and evaluate times, routings, fares, car rentals, accommodation ratings, and discount programs.
    • Prepare tentative plans and suitable alternatives, answer client objections, and close sale by obtaining client approval.
    • Compute costs of travel, accommodations, requested travel insurance coverage, and package tours.
    • Use computerized reservation and ticketing systems to book transportation and hotel reservations, and issue itineraries.
    • Print or request transportation carrier tickets or ticketless itineraries with computer system or system link to travel carrier.
    • Collect deposits and payment for transportation and accommodations from clients.
    • Confirm all reservations prior to travel.
    • Customize individual travel packages to accommodate special needs.
    • Design, arrange, and sell tours and group packages.
    • Sell preferred supplier products.
    • Visit travel areas and accommodations to judge their quality, or spend time as tour guide to become familiar with well-traveled areas.
    • Serve as general resource for client, and research client problems and resolve issues.
    • Attend training as directed by the branch manager.
    • Recommend, cross sell or promote other Interstate products and services.

    Interstate Travel Agency, Minneapolis
    2000 - 2002

    Tour and Travel Clerk
    • Sold holiday and travel products to customers.
    • Met sales targets as set out by the travel agency manager.
    • Dealt with complicated customer itineraries.
    • Handled customer orders and payments.
    • Liaised with tour operators and other key partners such as hotels and airlines regarding bookings and schedules.
    • Undertook general administration.
    • Advised clients about passports, vaccinations, visas, foreign currency, travel insurance, car parking, car hire abroad and excursions in resorts.
    • Dealt with complaints.
    • Used and updated IT skills, since information on holiday packages and bookings was usually accessed via a network.
    • Organized displays of promotional material.

    Education

    Associate Degree in Tourism Management
    University of New York (2000)




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