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Social Services Manager Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing






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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Objective:   Seek the Position of Social Services Manager

SUMMARY:   Immensely talented, passionate and caring Social Services Manager with huge background in performing client assessment, goal planning and case management for individuals seeking to transition from an emergency shelter setting to independent living.

Summary of Qualifications

  • More than eight years experience.
  • Proven dependability, maturity, and initiative.
  • Exceptional ability to handle crisis situations with a minimum of    supervision.
  • Excellent interpersonal skills.
  • Profound ability to maintain program/guest/agency    confidentiality, and treat each individual with dignity and    respect.
  • Immense ability to set and observe appropriate personal limits    and boundaries, especially with respect to shelter guests.
  • Strong ability to accept supervision and work with BFS staff    and community social service providers cooperatively.
  • Exceptional flexibility to deal effectively with a variety of    people, situations, problems and changes.
  • Profound ability to work alone and as part of a team.
  • Sound experience with the homeless population as a social    service provider.
  • Solid knowledge of Minneapolis native culture and other    minorities.
  • Excellent knowledge of community resources and social    service providers.
  • Remarkable knowledge and the ability to use computer - Word    and Excel.
  • In-depth ability to gather information and assess client    situation rapidly and accurately.
  • Excellent oral and written communication skills.
  • Strong ability to write clear, accurate log notes, and complete    other paperwork thoroughly and accurately.

    Professional Experience

    Rainbow County Social Welfare Department, Minneapolis
    2002 - Present

    Social Services Manager
    • Identify and engage potential clients, leading to the provision of direct case management services.
    • Maintain case load as agreed to by case management team, to include documentation of all services provided and accurate, up-to date case notes in the appropriate format.
    • Complete new client assessments for the purpose of developing a plan moving toward self-sufficiency, including assessment of clients' need for community based support.
    • Provide information and referral to appropriate services and provide assistance and advocacy appropriate to a guest's level of need in obtaining such services.
    • Maintain current knowledge of and working relationships with community resources and social service providers.
    • Attend interagency case management meetings as required.
    • Maintain the "30-day list" and evaluate and respond to requests for extensions beyond the 30 day limit.
    • Provide crisis intervention as needed.
    • Maintain current staff communications through reading and recording information in the supervisor's log daily and reviewing client files as necessary.
    • Attend staff-meetings and in-service trainings as required.
    • Submit statistical information and program reports to the Case Management Supervisor on a monthly basis.
    • Performed other duties as assigned by Case Management Supervisor.

    Rainbow County Social Welfare Department, Minneapolis
    2000 - 2002

    Clinical Social Worker
    • Planned, managed, and provided social service in mental health, medical, correctional, Children Have a Potential, and Child Advocacy, and other professional military setting.
    • Used social case work, therapy techniques, administration, community organization, consultation, teaching, research, planning, and coordinated military and civilian health, education, and welfare services to assist eligible personnel.
    • Supervised and directed social work staff to prepare social histories and provide social services within their level of competence.
    • Developed social work staff training programs to ensure uniformly high standards for the social service activities of craftsmen personnel.
    • Assessed and planned for the social needs of individuals, families, groups, and organizations in military community.
    • Coordinated social service activities and maintained liaison with military and civilian resources.
    • Provided consultation on social aspects of policies, procedures, and services to medical staff, commanders, base agencies, volunteers, major commands, and other installations of assignment.
    • Administered and oversaw social service programs.
    • Assisted in, and developed resources and social service programs.
    • Conducted research and training.
    • Developed and maintained an active information program designed to apprise community of their social needs and resources available to assist with these problems.
    • Trained social work students in affiliation with a university graduate social work program, and engaged in education and training of other professional medical personnel.

    Rainbow County Social Welfare Department, Minneapolis
    1998 - 2000

    Clinical Social Worker Intern (under supervision)
    • Undertook and wrote up assessments (often with medical staff), which met specified standards and time scales.
    • Conducted interviews with service users and their families to assess and review their situation.
    • Offered information and counseled service users and their families.
    • Organized and managed packages of support to enable service users to lead the fullest lives possible.
    • Recommended and sometimes made decisions about the best course of action for a particular service user.
    • Liaised with, and made referrals to other agencies.
    • Participated in multidisciplinary teams and meetings, for example child protection, mental health.
    • Maintained accurate records and prepared reports for legal action.
    • Participated in training, supervision and team meetings.

    Education

    Bachelor's Degree in Sociology
    University of New York (1998)




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