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Slot Key Person Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing






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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Objective:   Seek the Position of Slot Key Person

SUMMARY:   Exceptionally knowledgeable, talented and result-oriented Slot Key Person with more than six years experience in coordinating and supervising functions of slot department workers to provide service to patrons.

Summary of Qualifications
  • Excellent guest service skills.
  • Sound mathematical skills.
  • Thorough knowledge of slot gaming regulations/internal controls, and standard operating procedures & policies, as well as slot tracking systems.
  • In-depth ability to effectively communicate with customers, outside contacts, and all levels of employees.
  • Immense ability to stand throughout an eight-hour shift.
  • Exceptional ability to inspect and maintain areas for which responsible.
  • Profound ability to effectively and efficiently move around work area.
  • Remarkable ability to obtain a Key State Gaming License.
  • Strong ability to obtain a State ABO Card.
  • In-depth ability to observe and direct actions of subordinates.
  • Sound ability to use the equipment associated with the position, including but not limited to computer keyboard and printer.

Professional Experience

FastTrack Casino Inc., Minneapolis
2002 - Present

Slot Key Person
  • Answer patrons' questions about gaming machine functions and payouts.
  • Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.
  • Coordinate and oversee the work of slot department workers, including change runners and slot technicians.
  • Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.
  • Exchange currency for customers, converting currency into requested combinations of bills and coins.
  • Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
  • Monitor payment of hand-delivered jackpots to ensure promptness.
  • Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly.
  • Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
  • Record the specifics of malfunctioning machines and document malfunctions needing repair.
  • Reset slot machines after payoffs.
  • Respond to and resolve patrons' complaints.

FastTrack Casino Inc., Minneapolis
2000 - 2002

Slot Technician
  • Responsible for seeing that slot machines, money changers, coin-handling equipment and video games were functional, well maintained and regularly serviced.
  • Handled customer assistance responsibilities to passengers, explaining games and jackpot payouts.
  • Responsible for efficiently assisting the Slot Key Person to ensure all machines were functional and ready for play, and preparing requisitions for spare parts and orders.

Education

High School Diploma (2000)




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