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Planning Clerk Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing






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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Seek the Challenging Position of Planning Clerk

A highly talented Planning Clerk with huge experience in providing information to the public regarding development regulations, zoning and business license ordinances, and compliance procedures; providing a variety of support services relating to planning and development issues; performing related duties as required in support of Planning & Redevelopment.

Summary of Qualifications

  • More than eight years experience.
  • Thorough knowledge of planning and enforcement procedures    and documents.
  • Great knowledge of organization procedures and operating    details of a municipal government.
  • Profound knowledge of bookkeeping and filing.
  • Excellent English language usage, spelling, grammar and    punctuation.
  • In-depth knowledge of customer service needs and delivery.
  • Remarkable knowledge of modern office procedures, methods    and computer equipment, programs applications and uses.
  • Excellent ability to deliver quality customer service.
  • Immense ability to respond to request and inquire from the    general public.
  • Strong ability to type at a speed necessary for successful job    performance.
  • Remarkable ability to maintain confidentiality of work.
  • Excellent ability to work independently with minimal    supervision.
  • Uncommon ability to understand and follow oral and written    instructions.
  • Deep ability to operate and use modern office equipment    including computer and computer programs.
  • Profound ability to establish and maintain effective working    relationships with those contacted in the course of work.

    Professional Experience

    New York Department of Civil Service, NY       2000 - Present

    Planning/Enforcement Clerk
    • Serve as a representative of the City of New York, demonstrating a positive attitude and progressive actions through the display of professionalism, courtesy, and appropriate tact and discretion in all interactions with other employees and with the public.
    • Respond to citizen questions over the phone, in person, and by correspondence regarding development regulations, permit and license fees, business licenses, law enforcement, and development procedures required by the City.
    • Respond to questions from property owners who have been noticed for development or business license violations; provide information specific to the violation, requirements for compliance and, if appropriate, court citation process.
    • Direct and deal effectively with agitated people to avoid conflicts.
    • Notify property owners by mail regarding failure to comply with appropriate City codes and regulations.
    • Enter zoning complaints on computer system.
    • Record code violations; mail reminders of compliance deadlines to property owners; update actions taken; coordinate with enforcement officers for follow-up inspections or citations; maintain case log calendar.
    • Update zoning compliance file; check for condition approval and compliance; notify application of conditions to be met; record verification of compliance.
    • Research property ownership, variances, use permits, and other documentation regarding the property in question.
    • Input and retrieve a variety of development information using a computer terminal.
    • Operate a variety of office equipment, including a computer terminal.
    • Answer the phone and greet the public.
    • Perform general clerical support.
    • Organize and maintain complex technical filing system.
    • Maintain records and forms.
    • Ensure storage of department records is secure at all times.
    • Attend workshops/training as required.
    • Dependable and meet acceptable attendance requirements at all times.
    • Follow all applicable safety rules and regulations.

    Medifoods Inc., Tarrytown, NY                        1997 - 2000

    Office Assistant/Receptionist
    • Answered incoming telephone calls, determined purpose of callers, and forwarded calls to appropriate personnel or department.
    • Answered inquiries about organization and provided callers with address, directions, and other information.
    • Assisted with photocopies of donation checks and invoices for Accounts Payable that are received by mail.
    • Produced general correspondence and reports for the overall organization as needed.
    • Welcomed on-site visitors, determined nature of business, and announced visitors to appropriate personnel.
    • Monitored visitor access and egress.
    • Managed card key check-out process.
    • Assisted in data entry into database software.
    • Created and printed fax cover sheets, memos, correspondence, reports, and other documents as needed.
    • Signed for and received services and products.
    • Performed other related duties as required, such as filing, photocopying, collating, and binding.
    • Received, sorted, date stamped, routed mail and publications.

    Education

    New York University, NY
    Associate Degree in Business Administration (1997)




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