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Night Auditor Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing






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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Objective:   Seek the Position of Night Auditor

SUMMARY:   Remarkably knowledgeable, committed and reliable Night Auditor with more than four years experience providing friendly, efficient and hospitable service at the front desk; providing efficient and friendly check in and check out service; running the night audit process through the SMS system of resorts.

Summary of Qualifications
  • Strong ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger.
  • Exceptional ability to collect accurate information and resolve conflicts.
  • Remarkable ability to stand and move throughout the Front Office and continuously perform essential job functions.
  • Solid ability to maintain a neat, clean and well-groomed appearance.
  • Excellent communication skills.
  • Thorough knowledge of accounting operations.
  • Profound knowledge of using computer software.
  • Exceptional ability to understand and carry out instructions.
  • Remarkable ability to post and balance charges accurately.
  • Solid ability to maintain a professional manner under stress.
  • Proven ability to answer questions concerning Hotels.
Professional Experience

Galaxy Hotels & Towers, Minneapolis
2002 - Present

Night Auditor
  • Provide friendly, efficient and hospitable service at the front desk.
  • Provide efficient and friendly check in and check out service.
  • Run the night audit process through the SMS system of the resort.
  • Great guests immediately with a friendly and sincere welcome.
  • Use a positive and clear speaking voice, listen attentively to understand requests.
  • Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information to guests reservation.
  • Complete the nightly audit of the resort through the SMS system.
  • Verify and swipe credit cards for authorization using electronic acceptance methods.
  • Handle cash, make change and balance an assigned house bank.
  • Accept and record vouchers, traveler checks, and other forms of payment.
  • Post charges to guest suites and house accounts using the computer.
  • Promptly answer the telephone using positive and clear English communication.
  • Input messages into the computer.
  • Retrieve messages, mail and facsimiles for guests as requested.
  • Remain calm and alert, especially during emergency and or heavy resort activity.
  • Close guest accounts at the time of check out.
  • Ensure guest stay was enjoyable.

Education

High School Diploma (2002)




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