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Hardware Store Manager Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing






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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Objective:   Seek the Position of Hardware Store Manager

SUMMARY:   Top class Manager with huge experience in driving district-wide business results through the effective selection, training and coaching of the store management team in the key areas of retail revenue growth, managing expenses, marketing and merchandising execution, developing the store team, and outstanding customer service.

Summary of Qualifications

  • More than eight years experience.
  • Demonstrated skills in analyzing and interpreting business    data; translating knowledge gained into bottom-line results at    or better than goal.
  • Demonstrated skill in working with peers, direct reports and    support departments to maximize bottom-line results at or    better than goal.
  • Excellent written and verbal communication skills, computer    skills including word and excel.
  • Great knowledge of hardware business.
  • Demonstrated record of success managing P&Ls successfully    and meeting budgetary requirements.
  • Uncommon ability to make good business decisions.
  • Remarkable knowledge of home and RV maintenance.
  • Exceptional ability to motivate subordinates for top    performance.
  • Strong ability to lift 50+ lbs. as needed.

    Professional Experience

    Stanford Hardware Stores, Minneapolis, MN
    2002 - Present

    Store Manager
    • Support and enforce effective execution of retail programs and strategies to achieve business standards and goals.
    • Analyze store financial data and partner with team to take action to maximize revenues and control costs at or better than plan.
    • Model effective leadership to gain commitment to district goals and training standards.
    • Responsible for the selection and development of store personnel, aggressively recruiting high performing candidates.
    • Accountable for store performance and through the store management team influences and direct the success of each located as defined by the P&L.
    • Embrace and implement store merchandising and marketing programs to enhance and grow the business.
    • Implement all company policies procedures and guidelines as they relate to store operation.
    • Maintain an exemplary degree of professionalism in all situations.

    Stanford Hardware Stores, Minneapolis, MN
    2000 - 2002

    Assistant Store Manager
    • Assisted the Store Manager in directing the operation of a retail store to meet objectives of profitability.
    • Hired, trained, coached employees to assure highest level of customer satisfaction within constraints of budgets.
    • Suggested amount and type of advertising (timing, place, items, etc.).
    • Handled record keeping requirements on a timely basis.
    • Daily recorded and banked all receipts, reconciled with sales.
    • Recorded and disposed all charge accounts.
    • Performed corporate reporting as required.
    • Maintained inventory at a level necessary to satisfy customer needs while minimizing investment in inventory costs.
    • Tracked sales and inventory using QuickBooks software.
    • Met customers - worked on sales floor personally whenever possible.
    • Responsible for appearance, image and security of the store - inventory, merchandise, building, all record keeping, etc.

    Stanford Hardware Stores, Minneapolis, MN
    1998 - 2000

    Management Trainee (under supervision)
    • Oversaw the daily retail operations, insured the highest standards of customer service, and directed those projects and responsibilities assigned and delegated by the Store Manager.
    • Opened and closed the store.
    • Responsible for safety and security, as assigned.
    • Oversaw the tasks assigned and delegated to the various store members.
    • Trained store personnel.
    • Supervised in store personnel to insure optimum performance and customer service. Maintained inventory and performed general housekeeping duties.
    • Participated and sometimes led the quarterly monthly store meetings.
    • Oversaw inventory order placement.
    • Oversaw inventory receiving and store stocking.
    • Achieved sales and productivity goals as established by Store Manager, including keeping gross margin at acceptable level.
    • Maintained working condition of store equipment and fixtures.
    • Set positive example by following company procedures.
    • Suggested rules and policy changes as deemed appropriate to Store Manager.
    • Ensured that end caps, dump bins and feature displays were properly merchandised and maintained.
    • Greeted and assisted customers on the sales floor.
    • Resolved customer claims and complaints in a manner that was timely, courteous and discreet.

    Education

    Bachelor of Science Degree in Business Administration
    University of New York (1998)





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