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Gaming Manager Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing






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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Objective:   Seek the Position of Gaming Manager

SUMMARY:   Profoundly creative and efficient Gaming Manager with huge experience analyzing daily flash reports, internal controls, re-direction, promotions, and advertisement recommendations of the Table Games Department; carries out management responsibilities in accordance with the organization's policies, procedures, regulations, internal controls, and applicable laws; assuming responsibilities of the Table Games and Poker Departments in the Table Games Directors' absence.

Summary of Qualifications
  • More than six years experience.
  • Great knowledge and training of all table games.
  • Exceptional ability to deliver the highest level of customer service to guests, VIP's, and co-workers.
  • Immense ability and flexibility to work at multiple casino sites.
  • Proven ability to successfully complete tribal, state, and federal background investigation.
  • Strong ability to obtain a Category A Tribal Gaming License and Minneapolis State Gambling Commission Class III Certification.
  • Uncommon ability to work any shift assigned to include days, swing, grave, weekends, and holidays.
  • Great manual and finger dexterity for the operation of a personal computer and routine paperwork.
  • Profound stamina to stand and sit for extended lengths of time and strength to lift objects weighing up to 25 pounds on occasional basis.
  • Solid ability to maintain extreme confidentiality, work independently and be proactive.
  • Excellent organizational skills and attention to detail.
  • Strong interpersonal skills with remarkable ability to produce results in a fast-paced, dynamic environment.
Professional Experience

Royal Casino Inc., Minneapolis
2002 - Present

Assistant Gaming Manager
  • Review operational expenses, budget estimates, betting accounts and collection reports for accuracy.
  • Observe and supervise table game department to ensure that employees render prompt and courteous services to Casino customers.
  • Assist in supervising all employees in the Table Game Department.
  • Enforce all table game policies and procedures.
  • Direct workers in compiling summary sheets for each game to show amount wagered and amount to be paid to winners.
  • Prepare work schedules and assign work station.
  • Resolve customer complaints regarding service.
  • Explain, train all table game employees on departmental policies and procedures.
  • Assist in deciding when to increase or decrease betting limits on any table game or modify the basic rules of any game.
  • Settle customer disputes over rulings arising from any table game.
  • Perform all computer functions necessary for the smooth operation of the department.
  • Ensure the card inventory for the shift is accurate.
  • Apply knowledge of dealing procedures including house rules so as to preserve the security and integrity of games.
  • Notify Casino Management and Tribal Gaming Office of any irregularities noticed.

Royal Casino Inc., Minneapolis
2000 - 2002

Gaming Management Trainee (under supervision)
  • Supervised gaming table activities.
  • Supervised staff such as croupiers.
  • Monitored cash given to cashiers and transactions of gaming tokens.
  • Kept an eye open for aggressive behavior and settled disputes arising at gaming tables.
  • Checked gaming equipment and made sure it was in good condition.
  • Reported any missing or damaged equipment.

Education

Bachelor's Degree in Business Administration
University of Minneapolis (2000)




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