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Education Administrator - Head of Student Welfare Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing






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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


SEEK THE POSITION OF EDUCATION ADMINISTRATOR -
HEAD OF STUDENT WELFARE

A highly talented Education Administrator with more than 24 years of result-filled experience in Student Welfare Support Services including Student Support, Student Counseling Service, Disability Support Service and Student liaison Service; leading a team of 30 staff, 5 clerical staff, 18 academic related staff with a staffing budget of $800K per annum. And also having indirect responsibility for a variety of staff with guest member status at the University or partnership arrangements such as Support Workers, Mental Health mentors, assessment centre staff and chaplains.


CORE COMPETENCIES
  • Uncommon leadership, vision; and the qualities to inspire, motivate and support a team of staff.
  • Ability to coordinate many different factors such as staffing, resources, systems and procedures of the University and its student population.
  • Excellent interpersonal skills.
  • Superb communication, negotiation and cross-sector team working.
  • Proven ability to think and act strategically in planning and implementing the delivery of services.
  • Great presentation skills and the ability to represent the University proudly.
  • Dynamism, enthusiasm, creativity, resourcefulness.
  • Sound planning and organizational skills with capacity to both delegate effectively and positively with due attention to detail.
  • Ability to handle very sensitive information about students on behalf of the University.
  • Ability to display fairness, sympathy and impartiality.
  • High level of knowledge in balancing and prioritizing conflicting pressures and demands and a variety of activities within a day.
PROFESSIONAL EXPERIENCE

George Brown University, New York               2000 - Present
Deputy Head of Student Welfare

  1. Lead the practitioner services within the Welfare Service in the planning of developments, co-ordination and delegation of services.
  2. Maintain overall responsibility for the finances of the Student Welfare Service area of responsibility through budgetary control and allocation.
  3. Ensure all staff work in accordance with consistent policies, guidelines, and practices, and responsible for overall staff development within the staff team.
  4. Liaise with other Schools, Services and agencies within and external to the University working laterally across the University for the benefit of student support and welfare.
  5. Produce management information data, as and when required by the University or relevant outside agencies.
  6. Maintain high professional standards in relation to work with service users and thus ensure compliance with relevant codes of ethics and the law.
  7. Advise the University of developments and implications for service provision.
  8. Work in partnership with other section and service heads within the Services.
  9. Strategically review staffing structures and service priorities, and work with others to plan and implement changes.
  10. Provide presentations on aspects of student welfare support to relevant staff across the campus such as personal tutors, and induction, orientation for new students.
  11. Monitor and evaluate the Student Welfare function.
George Brown University, New York                 1995 - 2000
Head of Student Services
  1. Planned, developed, directed and supervised day-to-day operation of student support and retention components of George Brown University Prep's programs including student outreach/recruitment, orientation/evaluation, counseling, advising, retention and guiding instructional services.
  2. Recruited, hired, oriented, trained, supervised, coordinated and evaluated staff (academic professionals, part-time faculty and student helpers) at multiple locations.
  3. Built and led team-focused, results-oriented student support staff.
  4. Planned and implemented strategies for the University Prep's program to achieve program goals, objectives and enrollment targets.
  5. Developed and monitored enrollment plans in order to meet revenue targets
  6. Developed corrective action plans to meet program and contract objectives.
  7. Developed, oversaw and monitored all intake activities for new student recruitment and selection.
  8. Developed, planned and monitored public relations for program outreach and coordinated with media relations department.
  9. Assisted in preparation and monitoring of program budgets.
Willmow College, New York                              1989 - 1995
Schools and Colleges Liaison Officer
  1. Developed, planned and monitored public relations for program outreach and coordinated with media relations department.
  2. Delivered presentations to groups of pupils and students, and sometimes to parents at evening events, on such issues as the benefits of going to university, choosing courses and universities, tips for completing UCAS forms, and student finances.
  3. Organized programme of activities for groups from schools, colleges and Connexions/careers services who visit the college.
  4. Traveled to HE fairs all over the U.S. and provided advice on courses offered at the College.
  5. Recruited, trained and supervised students to assist in tasks that promoted the College, such as giving campus tours and delivering student life presentations.
  6. Managed student tutor programme, placing students into local schools to work as voluntary classroom assistants.
  7. Assisted with confirmation and clearing following the publication of A-level results, and helped with open days and contributed to written publications.

Willmow College, New York                              1981 - 1989
School Counselor
  1. Established the school counseling program and developed activities and resources to implement and evaluate the program.
  2. Provided individual and group counseling services to meet the developmental, preventive and remedial needs of students.
  3. Consulted with students, parents, teachers, and other school and community personnel to assist in meeting the needs of students.
  4. Coordinated all counseling services for students and assisted with the coordination and implementation of student services in the school, and also assisted teachers with the Guidance Curriculum.
  5. Assisted teachers with the educational placement of students by using appropriate educational assessment strategies.
Education and Professional Development

University of New York,
PH.D (1992)

University of New York,
M.A. Psychology (1984), M.E. Education Administration (1988)

University of New York,
Bachelor of Arts Degree in Psychology (1980)




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