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Cruise Line Reservationist Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing






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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Objective:   Seek the Position of Cruise Line Reservationist

SUMMARY:   Exceptionally talented Cruise Line Reservationist with over six years experience in handling all telephone inquiries and requests accurately and efficiently by answering the telephones courteously, promptly, and professionally while promoting cruise line services and ensuring maximum room revenues; as well as processing Internet reservations accurately and effectively.

Summary of Qualifications
  • Thorough knowledge of booking procedures and techniques for handling the sale of cruise and auxiliary product lines
  • Strong ability to identify documents required for travel.
  • Remarkable ability to demonstrate commission on sales of cruises.
  • Exceptional ability to understand overrides, fees, and service charges.
  • Great ability to understand markups on arrangements for groups or fixed-income transactions.
  • Profound ability to understand credits on contracts with customer reservations systems for making bookings through the computer.
  • In-depth ability to understand miscellaneous income from passport photographs; travel guides, luggage, travel accessories, and anything else the organization may provide.
  • Deep ability to define gross sales, net income, and profit.
  • Strong ability to identify the books and records maintained by travel agencys.
  • Exceptional ability to define and post journal, ledger, cash receipts, accounts receivable, and cash disbursements.
  • Profound ability to explain the purpose of a cash receipts journal and an accounts receivable journal.
  • Uncommon ability to define agency terms and travel vendors, product lines and commissions.

Professional Experience

Funtime Cruise Inc., Minneapolis, MN
2000 - Present

Reservationist
  • Identify information required to sell cruise.
  • Make reservation with customer and identify documents required for travel.
  • Explain requirements for obtaining passport and visa.
  • Compare deposit and guarantee practices.
  • Conduct proper interaction with computerized reservation system such as SABRE, APOLLO, System One AMADEUS, Worldspan.
  • Compute commission on sales of cruises.
  • Compute overrides, fees, and service charges.
  • Pay designated invoices and follow paid-out procedures.
  • Compute posting machine balance on all charges.
  • Accept checks for payment if authorized.
  • Verify cash amount in cash register using posting machine.
  • Perform cashiering duties and handle check out procedures by following policies and procedures.

Education

Associate Degree in Business Administration
University of New York (2000)




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