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Cruise Line Public Relations Manager Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing






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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Objective:   Seek the Position of Cruise Line Public Relations Manager

SUMMARY:   Profoundly talented Public Relations professional with huge background in planning, coordinating and carrying out the customer relation functions of cruise lines passenger development divisions; interfacing with cruise line agents and representatives in order to facilitate the resolution of problems, and to optimize the delivery of services.

Summary of Qualifications
  • Over eight years experience.
  • Deep knowledge of the principles and practices of the cruise industry and cruise line operational policies.
  • Exceptional knowledge of current literature, trends and developments in the field of marketing and customer relations.
  • Uncommon ability to compile and maintain accurate and relevant records and reports.
  • Strong ability to express ideas effectively both orally and in writing.
  • Profound ability to analyze facts and exercise sound judgment in decision making.
  • In-depth ability to coordinate port services in order to maintain effective customer relations.
  • Great ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Minneapolis's Ethics and Conflict of Interest policies.
  • Solid ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability or political affiliation.

Professional Experience

Funtime Cruise Inc., Minneapolis, MN
2004 - Present

Assistant Public Relations Manager
  • Receive complaints and requests from cruise line agents and representatives concerning operational problems; evaluate problems; interface with port operational staff to resolve problems and complaints.
  • Coordinate and maintain detailed analytical records of meetings with cruise line agents and representatives.
  • Monitor the port's passenger operations.
  • Assist in the development of the division's budget.
  • Prepare various status reports.
  • Assist in the marketing and public relations sections of the passenger development division.
  • Perform related work as required.

Excellent Cruise Inc., Minneapolis, MN
2002 - 2004

Public Relations Specialist
  • Served as the designated spokesperson for the cruise.
  • Designed various marketing pieces such as logos, fliers, brochures, print ads, post cards, pamphlets, and programs to be used for educational, informational, and other purposes,
  • Coordinated and planned the development of informational and educational material such as news releases, bulletins, newsletters, and brochures for the public and news media.
  • Prepared speeches, correspondence, acknowledgements and oral presentations to be delivered by the Cruise Director.
  • Responded to media inquiries, advised staff on media responses, and contacted press for various events and conferences.
  • Coordinated the response to public document requests and provided recommendations for vital correspondence/communication.
  • Served as an advisor on public relations issues and policy development on such topics as media contact, public notification, response to community concern, solicitation of public input, and talking points.
  • Coordinated the preparation and distribution of various publications to include budgeting, specification bidding, layout and design, article writing, editing, printing and circulation.

Reckman Inc., Minneapolis, MN
2000 - 2002

Public Relations Account Supervisor
  • Managed national accounts.
  • Aggressively pitched business, consumer and trade media outlets.
  • Coordinated and executed public relations tradeshow activities.
  • Wrote PR plans, proposals, media pitches, press releases and engaged in high-level client correspondence.
  • Monitored client media coverage, industry news, trends and competitor activities.
  • Prepared and managed media lists and editorial calendars.
  • Generated client media status reports, monthly activity reports and memos.
  • Supported senior staff with various projects and activities.

Reckman Inc., Minneapolis, MN
1998 - 2000

Account Executive, Corporate Practice
  • Acted as key contact for clients.
  • Led projects and secured media coverage.
  • Develop full range of written materials, including press releases, bylined articles, speeches, client correspondences and reports.
  • Built understanding and knowledge of clients' businesses and competitive environments.
  • Played key role in account activities, including special events, media relations, program implementation, etc.
  • Engaged in teamwork within account team.
  • Participated in the research, writing, and presentation of new business proposals.
  • Took advantage of internal and external networking opportunities to enhance professional development and agency/office visibility.
  • Understood clients' and agencies' financial policies and procedures as they relate to client plans and budgets; followed up on receivables.
  • Developed understanding of various research methods; coordinated internal and external resources in implementing research projects.

Education

Bachelor's Degree in Public Relations
University of New York (1998)




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