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Cruise Line Passenger Service Representative Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing






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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Objective:   Seek the Position of Cruise Line Passenger Service Representative

SUMMARY:   Exceptionally gifted Cruise Line Passenger Service Representative with great background in rendering variety of personal services to cruise line passengers requiring other than normal service, such as company officials, distinguished persons, foreign speaking passengers, invalids, and unaccompanied children.

Summary of Qualifications

  • Over six years experience.
  • Great ability to read and interpret documents such as safety    rules, operating and maintenance instructions, and procedure    manuals.
  • Remarkable ability to write routine reports and    correspondence.
  • Profound ability to speak clearly and effectively before    employees, passengers, cruise line customers, and visitors.
  • Strong ability to speak Spanish and French.
  • Exceptional ability to add, subtract, multiply, and divide in all    units of measure, using whole numbers, common fractions, and    decimals.
  • Strong ability to compute rate, ratio, and percent and to draw    and interpret bar graphs.
  • Uncommon ability to apply common sense understanding to    carry out instructions furnished in written, oral, and diagram    form.
  • In-depth ability to deal with a variety of abstract and    concrete variables.

    Professional Experience

    Funtime Cruise Inc., Minneapolis, MN
    2000 - Present

    Passenger Service Representative
    • Issue and check tickets and travel documents handle money (i.e. cash, credit card, traveler's checks and foreign currency) and process cruise line travel vouchers.
    • Operate a computerized passenger ticket terminal.
    • Ensure that cabin seats or space is available on cruise and verify passenger count.
    • Check in baggage and direct passenger to designated area.
    • Respond to telephone inquiries.
    • Monitor hand-held baggage of passengers.
    • Provide information on cruise arrivals and departures.
    • Handle passengers requiring special assistance, such as disabled passengers, parents with infants, etc.
    • Take lost and found reports.
    • Log and store baggage left over from cruise.
    • Maintain log of all unclaimed baggage.

    Education

    High School Diploma (2000)




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