Computer Support Specialist 1 Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing

• Assemble software and hardware according to the design specifications.
• Troubleshoot and diagnose problems, make adjustments, repair and perform preventative maintenance on computers, vehicles, equipment, and machinery, etc.
• Review computer output to ensure that it is accurate and routed correctly.
• Review production for problems and propose solutions, enhancements, procedural changes.
• Provide technical assistance on agency issues, services, program(s), and computer hardware and software, etc.
• Provide consultation, make recommendations, give appropriate advice, and facilitates decisions.
• Maintain accurate records and logs.
• Prepare software documentation for future reference and maintenance needs.
• Lead and functionally supervise staff; delegate work assignments, monitor/review quality of work, schedule staff, provide technical assistance and training, and provide input on performance appraisal, hiring and discipline.
• Perform other tasks as assigned.

• Assisted in the assessment of user training needs; coordinated system applications training and performed in-house training.
• Troubleshot problems with company networks and peripheral equipment, including troubleshooting problems with hardware and software.
• Maintained the G.I.S. database, including inputting and correcting data, determining format, researching data conversions, establishing data specifications, updating sources and ensuring data integrity.
• Installed and troubleshot problems with the G.I.S. mapping system, including installing new applications, installing upgrades and assisting users to solve software problems.
• Scheduled and coordinated application development and systems integration provided by outside service contractors.
• Installed and maintained network systems and related peripheral equipment; performed basic network administration and security functions ensuring system integrity and security.
• Acted as a technical resource in assisting users to resolve problems with specialized and dedicated technology systems; implemented solutions and notified outsource providers as required.
• Made purchase recommendations, including helping users assess needs and providing justification for equipment and services.
• Assisted in preparing the budget by researching costs of software and hardware related to the G.I.S. system.
• Performed other duties of a similar nature and level.

• Installed configured and upgraded operating systems and software, using standard business and administrative packages; modified specific applications for use in operational departments.
• Installed, assembled and configured computers, monitor, network infrastructure and peripherals such as printers, scanners and related hardware; pulled cables and rewired and directed the rewiring of cables as required for new installations and office reconfiguration.
• Troubleshot problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; made repairs and corrections where required.
• Acted as a technical resource in assisting users to resolve problems with equipment and data; staffed a centralized help desk to facilitate exchange of information and advice; implemented solutions and notified outsource providers as required.
• Made hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services.
• Assisted in instructing company staff in the use of standard business and administrative software, including word processing, spreadsheets and database management; provided instruction and written documentation where required.
• Assisted with the planning, design, research and acquisition of new or upgraded hardware and software systems; maintained knowledge of hardware, software and network technology and recommended modifications as necessary.
• Performed other duties as assigned.

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