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Car Sales Manager Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing






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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Objective:   Seek the Position of Car Sales Manager

SUMMARY:   Exceptionally talented Car Sales professional with huge background in ensuring customer retention and profitability by recruiting qualified sales personnel; assuming responsibility for appraising, purchasing, reconditioning, displaying, and merchandising the used vehicle inventory.

Summary of Qualifications

  • Uncommon negotiation skills, ability to ask for the sale and    handle customer requests.
  • Profound ability to establish and maintain relationships with    customers.
  • Strong ability to assess individual client needs.
  • Solid experience working under time constraints and managing    priorities.
  • Remarkable ability to adapt to sudden changes and experience    making difficult decisions.
  • Sound ability to think of innovative ways to get results.
  • In-depth ability to recover quickly from setbacks.
  • Immense ability to take responsibility for handling details.
  • Remarkable ability to adapt to sudden changes and experience    making difficult decisions.
  • Profound ability to think of innovative ways to get results.
  • Proven ability to sell a minimum quota according to dealership    standards.
  • Uncommon ability to recruit, train and lead a team to achieve    target.
  • Strong ability to review and analyze actions at the end of    each day, week, month and year to determine how to better    utilize time and plan more effectively.
  • Great knowledge and understanding of terminology of the    automobile business and the ability to keep abreast of    technological changes in the product.
  • Excellent knowledge and understanding of equity and values,    and the ability to explain depreciation to the customer.
  • Profound knowledge and understanding of federal, state and    local laws which govern retail auto sales.

    Professional Experience

    Esteem Cars Inc., Minneapolis, MN
    2002 - Present

    Car Sales Manager
    • Forecast goals and objectives for sales, gross, and key expenses on a monthly and annual basis.
    • Hire, motivate, counsel, and monitor the performance of all used-vehicle sales employees.
    • Prepare and administer an annual operating forecast and budget for the used-vehicle sales department.
    • Understand, keep abreast of, and comply with federal, state, and local regulations that affect used-vehicle sales.
    • Direct and schedule the activities of all department employees, ensuring proper staffing at all times.
    • Assist individual salespeople in setting aggressive yet realistic monthly goals and objectives and provide them with the support to meet these goals.
    • Ensure proper follow up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system.
    • Develop, implement, and monitor a follow-up system for used-vehicle purchasers.
    • Maintain vehicle inventory.
    • Monitor customers' likes and dislikes, lost sales, and dealership sales history and conduct local market analyses to determine which vehicles to stock.
    • Conduct daily and weekly sales and sales training meetings.
    • Establish and enforce product-knowledge standards.
    • Oversee the efforts of used-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership.
    • Communicate daily with the new vehicle sales manager regarding units needed for used-vehicle inventory.
    • Ensure that used-vehicle salespeople are informed of all new inventory and current advertising efforts, including special sales.
    • Appraise all incoming used vehicles.
    • Ensure that cosmetic and mechanical reconditioning are performed within the dealership's cost and time limitations.
    • Plan and control the display of used vehicles.
    • Establish and control wholesaling activities.
    • Establish delivery procedures and ensure that delivery includes an introduction to the service department and scheduling of the first service appointment.
    • Assist in the development of advertising campaigns and other promotions.
    • Keep abreast of auto auction activity and prices and attend auctions on a regular basis.
    • Approve all paperwork from auctions and provide proper documentation to the office for purchases.
    • Notify the used vehicle department manager of anticipated delivery of purchases.

    Esteem Cars Inc., Minneapolis, MN
    2000 - 2002

    Car Sales Assistant Manager
    • Established personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
    • Reported to the new vehicle Sales Manager regarding objectives, planned activities, reviews and analyses.
    • Determined each customer's vehicle needs by asking questions and listening.
    • Kept abreast of incoming inventory, features, accessories, etc., and how they benefited customers.
    • Demonstrated new vehicles (includes test drives).
    • Delivered vehicles to customers. The delivery process ensured that the customer understood the vehicle's operating features, warranty and paperwork, which lays the foundation for customer loyalty.
    • Worked with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule.
    • Attended sales meetings.
    • Maintained a prospect development system which includes a group of prospect locators and sales associates.

    Esteem Cars Inc., Minneapolis, MN
    1998 - 2000

    Car Sales Representative
    • Achieved unit sales targets for new and/or pre-owned cars and related products and services from retail and/or wholesale clients.
    • Assumed responsibility for the entire sales process, including: Getting to know the client via an in-depth interview.
    • Accommodated the client's product preference via presentation and demonstration.
    • Prepared the client for ownership with a smooth and thorough delivery that accommodated all of the client's expectations.
    • Established a sustained consultative relationship with each client.
    • Followed up with prospects, utilizing various methods of communication.
    • Developed new business and leads and increased client base through focused personal marketing efforts that included, but not limited to, direct mail, networking affiliations and telemarketing.
    • Made effective deliveries by following all sale details, inspecting every car sold, introducing clients to the Service Manager, and making a personalized delivery of the car.
    • Maintained comprehensive knowledge of pricing and specifications of competitive vehicles to provide clients with informative comparisons.

    Education

    Bachelors Degree in Marketing (1998)




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