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Bookstore Manager Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing
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AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
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Objective: Seek the Position of Bookstore Manager
SUMMARY: Remarkably talented Bookstore Manager with huge experience in planning, organizing and managing the operation of the bookstores; supervising, training, and evaluating bookstore staff; participating in the search and selection of bookstore personnel.
Summary of Qualifications
- Over eight years experience in bookstore retail management.
- Great knowledge of bookstore retail operating principles, practices and procedures, including those of cashiering, budgeting and accounting, supervision, marketing/retailing, and inventory maintenance and control.
- Strong ability to effectively plan and organize retail operations to meet operational objectives in accordance with organizational goals.
- Uncommon ability to work effectively with diverse members and groups.
- Remarkable ability to perform consistently under the pressure of deadlines and other administrative demands.
- In-depth ability to work cooperatively with others.
Professional Experience
Helida College of Technology, Minneapolis, MN 2004 - Present
Bookstore Manager
- Plan, organize, direct and manage bookstore activities.
- Develop and implement bookstore operating procedures, and recommend appropriate related policies.
- Prepare and manage annual bookstore budgets.
- Plan and manage the maintenance of bookstore accounting records and processes.
- Develop and control operations in order to meet budget and service objectives.
- Hire, train, supervise, and evaluate assigned personnel; direct staff in cashiering/accounting functions and in ordering textbooks, tradebooks, supplies, and related merchandise; and provide staff development for bookstore staff.
- Supervise activities related to the used book program.
- Prepare and arrange for appropriate publicity and advertising.
- Create and maintain appropriate bookstore image.1
- Provide for the planning, supervision and maintenance of stock and inventory controls and levels.
- Coordinate bookstore activities with other components of the college.
- Serve as Business Services representative on district/college committees as required or assigned.
- Prepare a variety of reports and correspondence appropriate to assignment.
- Perform related duties as required or assigned.
Helida College of Technology, Minneapolis, MN 2002 - 2004
Assistant Bookstore Manager
- Assisted with planning, directing and coordinating sales, service and operational functions as directed by the Manager.
- Resolved clientele problems concerning textbooks, supplies, services, and billing as assigned by the Manager.
- Made budget recommendations.
- Conferred with Manager in formulating and implementing policies and procedures and evaluating existing policies.
- Attended and represented the Bookstore at regional and national meetings.
- Acted as Manager, Bookstore in their absence.
Sandon Research Centre, Minneapolis, MN 1998 - 2002
Bookstore Supervisor
- Supervised receiving and unpacking of incoming orders, checking items against requisitions, invoices and other order forms.
- Operated all office equipment.
- Supervised bookstore staff.
- Performed planning, scheduling, organizing and directing work.
- Trained personnel and recommended applicants for employment and for discipline, termination or retention.
- Supervised pricing of trade books, merchandise and supplies as directed.
- Opened and closed bookstore.
- Developed and implemented procedures for receiving and storing books and other bookstore stock.
- Maintained textbook stock on the sales floor and overstock.
- Separated repurchased textbooks for sale to wholesalers from those to be resold within the the Center.
- Supervised cleaning, packing and shipping of items to vendors and buy-back books to wholesalers.
- Coordinated textbook buy-backs and checked all records of buy-backs.
- Responded to customer questions and complaints.
Sandon Research Centre, Minneapolis, MN 1994 - 1998
Bookstore Sales Clerk
- Assisted customers to obtain textbooks, tradebooks and study guides.
- Recorded customer purchases on a point-of-sale computer cash register.
- Accepted payment by cash, check or charge card ensuring verification of proper identification according to established procedures.
- Placed merchandise and receipt in bag for customer.
- Cleaned and displayed merchandise.
- Restocked shelves and conducted periodic inventories of merchandise to be ordered.
- Maintained inventory records for all text and tradebooks.
- Edited and reconciled all purchase orders, receiving reports and invoices.
- Assisted in coding and pricing all bookstore merchandise.
- Interfaced with customers to handle customer complaints, returns, exchanges and book buybacks in accordance with established store policy.
- Advised customers of the status of books on order and assisted customers in obtaining new and used books from other sources.
- Monitored assigned area for customer shoplifting and notify immediate supervisor.
- Maintained assigned area in clean and orderly condition.
- Perform other related duties incidental to the work described herein.
Education and Professional Training
Bachelor of Science Degree in Business Administration New York University NY (1998)
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