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Administrative Services Manager 1 Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing






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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Objective:   Seek the Position of Administrative Services Manager

SUMMARY:   Highly gifted Administrative Services Manager with huge background in department-wide management of a major, centrally managed and supervised administrative support function.

Summary of Qualifications
  • Over twelve years experience.
  • Thorough knowledge of the principles, practices, and current developments of public administration including governmental budgeting, financial management, human resources, management, data processing systems/operations, procurement and records management.
  • Considerable knowledge of the applicable state and federal laws, rules and regulations.
  • Sound working knowledge of the department's programs.
  • Excellent ability to assume and delegate responsibility and authority, including planning and organizing workloads, directing and supervising professional and technical staff.
  • Strong ability to formulate short and long range plans to accomplish department goals.
  • Exceptional ability to develop accurate budget projections with subsequent administration and control of expenditures.
  • Uncommon ability to prepare and present comprehensive reports and recommendations on issues, legislation, policy and procedures, etc.
  • Exceptional ability to develop and manage a complex administrative/management program.
  • Sound ability to establish and maintain effective relationships and communications with diverse public and private contacts.
  • Remarkable ability to direct, coordinate and supervise staff at all levels in an agency.

Professional Experience

Zantel Corporation, Minneapolis, MN            2002 - Present

Administrative Services Manager
  • Assist the director in performing short and long range planning to achieve department goals and objectives.
  • Establish, evaluate, direct and coordinate department-wide operating procedures and internal controls for the assigned administrative support function; provide guidance and training and approve the work plans of subordinate managers to assure accomplishment of the department's mission and compliance with appropriate administrative policies and procedures.
  • Directly supervise professional and supervisory positions within the functional area; exercise independent judgment in appointing, promoting, transferring, suspending, discharging and adjudicating grievances of subordinates.
  • Provide the director responsible for all department administrative functions with detailed reports, audits and recommendations concerning the assigned function.
  • Conduct research, evaluate, draft and implement policies and procedures governing departmental practice of the assigned function; review pertinent statutes and regulations, draft and recommend new or revised provisions.
  • Direct development of statistical information for use in planning and analyzing operational needs; determine the need for and conduct, directly or through subordinates, program audits; implement corrective action when required.
  • Function as an approving or certifying officer for administrative activities such as financial, procurement and personnel action documents.

Zantel Corporation, Minneapolis, MN              1998 - 2002

Administrative Services Supervisor
  • Supervised, oversaw, and performed clerical and administrative support tasks.
  • Managed and supervised work-flow and activities of department support staff; evaluated staff and created a work environment conducive to creativity and teamwork; established work procedures and standards to improve efficiency and effectiveness of assigned operations.
  • Prepared expenditure forecasts and revenue projections for assigned programmatic areas; managed the budget and expenditure process; supervised support staff engaged in budget monitoring and purchasing; recommended establishment of fees and charge-backs to attain desired revenue; monitored revenue.
  • Managed vendors and vendor contracts; ensured performance expectations are met; took corrective action when required; oversaw scheduling and customer contacts; prepared proposal requests and bids as needed; ensured that Federal, State and local laws, policies and procedures are maintained and met; recommended changes to policies and procedures; ensured staffing training and development of program area requirements.
  • Managed the input, update and design of a specific systems area; oversaw support staff engaged in systems updates; coordinated with Information Services staff to trouble-shoot enterprise-wide systems problems; worked with vendors to acquire, update and troubleshoot program-specific systems; maintained and updated relational databases and generated reports.
  • Conducted high-level, complex analyses; compiled and interpreted statistical, demographic and performance target data; analyzed business process and workflow and recommended improvements and enhancements.
  • Served as project manager for special, ongoing or ad hoc projects in risk, human resources, systems, or fiscal operations,

Zantel Corporation, Minneapolis, MN               1994 - 1998

Administrative Clerk
  • Performed data entry such as personnel actions, timesheets, budget and MMS into standard automated programs.
  • Performed transmission of payroll files.
  • Prepared preprint change forms.
  • Reviewed required documents to process payments.
  • Prepared procurement documents using mandated computer programs.

Education and Professional Training

Bachelor Degree in Business Administration,
New York University, NY (1994)



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