Behavioral Job Interview

By: Jimmy Sweeney

Author of the brand new "Job Interview Secret"

Behavioral Job Interview Secrets for Success

A behavioral job interview is just a fancy name for asking you questions about how you have handled specific kinds of situation in your past. The basis of the behavioral job interview justification is the supposition that past behavior predicts future behavior. Based on this theory, interviewers using the behavioral job interview method believe that they can predict your future performance on the job by hearing about how you handled your past jobs. The way they execute this is to ask you to tell them about a time when you faced a particular kind of situation, and evaluating your response to that situation in light of their optimal responses.

For instance, in a behavioral job interview, a candidate might be asked a question like this: “In every job that deals with the public, you are bound to encounter a customer who is angry at either you or the company you work for. Tell me about a time you had to deal with an angry customer.” It’s worth noting that the interviewer asked for “a time.” He or she does not want to hear about your theories, beliefs or trainings regarding how to deal with angry customers. Nor does he or she want to hear about how you “usually” handled angry customers. He or she wants to hear about a specific incident dealing with a particular customer. Usually, if you do not begin your story with something that indicates this, like “I remember one customer” or the like, he or she will correct you and remind you to focus on a specific incident.

More Behavioral Job Interview Advice To consider

The behavioral job interview administrator evaluates your answer based on three elements, and how closely they match what the company desires. The first element is the situation that you describe. Clearly, the more the situation you pick to talk about matches the situation that you would encounter on the target job, the more relevant your story. The second element that the interviewer evaluates is your actions. How closely do the actions you describe match the optimal actions that the target job would take under those conditions? The more you can describe taking similar actions, the more suitable you are judged to be for the job in question. The last element is results. In the behavioral job interview, the more the results you describe match the results the job desires the more relevant your experience is judged to be.

In order to use this behavioral job interview style to your advantage, it is imperative that you discover as much as you can about the situation, the actions and the results that the target job will present and desire. Use that information to choose which stories you tell and how you describe the events and results of your actions. The sooner you can find out the desired situation, actions and results the better, too. That allows you to prepare a number of potential examples in advance, and to adjust and alter them to make them convey the desired impression.

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