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Training, Certifications, Skills, Advancement: Stock Clerks & Order Fillers




Many stock clerk and order filler positions are at the entry level and do not require more than a high school diploma. Employers, however, prefer to hire those familiar with computers and other electronic office and business equipment. Typing, filing, recordkeeping, and other clerical skills also are important.

Stock clerks and order fillers usually learn the job by doing routine tasks under close supervision. They learn how to count and mark stock, and then they start keeping records and taking inventory. Strength, stamina, good eyesight, and an ability to work at repetitive tasks, sometimes under pressure, are important characteristics. Stock clerks whose sole responsibility is to bring merchandise to the sales floor to stock shelves and racks need little training. Stock clerks and order fillers who handle jewelry, liquor, or drugs may be bonded.

Training in the use of automated equipment usually is done informally, on the job. As this occupation becomes more automated, however, workers may need longer periods of training to master the use of the equipment.

Advancement opportunities for stock clerks and order fillers vary with the place of employment. With additional training, some stock clerks and order fillers advance to jobs as warehouse manager or purchasing agent.