Reservation and transportation ticket agents and travel clerks held about 163,000 jobs in 2004. About 6 out of 10 are employed by airlines. Others work for automobile clubs, hotels and other lodging places, railroad companies, bus lines, and other companies that provide transportation services.
Although agents and clerks are found throughout the country, most work in large metropolitan airports, downtown ticket offices, large reservation centers, and train or bus stations. The remainder work in small, regional airports, or in small communities served only by intercity bus or railroad lines.