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Job Descriptions, Definitions Roles, Responsibility: Meter Readers, Utilities




Meter readers read electric, gas, water, or steam consumption meters and record the volume used. They serve both residential and commercial consumers, either walking or driving along a designated route. Their duties include inspecting the meters and their connections for any defects or damage, supplying repair and maintenance workers with the necessary information to fix damaged meters, keeping track of the average usage, and recording reasons for any extreme fluctuations in volume.

Meter readers are constantly aware of any abnormal behavior or consumption that might indicate an unauthorized connection. They may turn off service for questionable behavior or nonpayment of charges, and they also are responsible for turning on service for new occupants. These workers usually keep records showing that the meters on which they have completed work have been serviced.