Training, Certifications, Skills, Advancement: Heavy Vehicle and Mobile Equipment Service Technicians and Mechanics

Many persons qualify for service technician jobs through years of on-the-job training, but most employers prefer that applicants complete a formal diesel or heavy equipment mechanic training program after graduating from high school. They seek persons with mechanical aptitude who are knowledgeable about the fundamentals of diesel engines, transmissions, electrical systems, and hydraulics. In addition, the constant change in equipment technology makes it necessary for technicians to be flexible and have the capacity to learn new skills quickly.

Many community colleges and vocational schools offer programs in diesel technology. Some tailor programs to heavy equipment mechanics. These programs educate the student in the basics of analytical and diagnostic techniques, electronics, and hydraulics. The increased use of electronics and computers makes training in the fundamentals of electronics essential for new heavy and mobile equipment mechanics. Some 1- to 2-year programs lead to a certificate of completion, whereas others lead to an associate degree in diesel or heavy equipment mechanics. These programs not only provide a foundation in the components of diesel and heavy equipment technology, but also enable trainee technicians to advance more rapidly to the journey, or experienced worker, level.

A combination of formal and on-the-job training prepares trainee technicians with the knowledge to service and repair equipment handled by a shop. After a few months’ experience, most beginners perform routine service tasks and make minor repairs. As they prove their ability and competence, they advance to harder jobs. After trainees master the repair and service of diesel engines, they learn to work on related components, such as brakes, transmissions, and electrical systems. Generally, a service technician with at least 3 to 4 years of on-the-job experience is accepted as fully qualified.

Many employers send trainee technicians to training sessions conducted by heavy equipment manufacturers. The sessions, which typically last up to 1 week, provide intensive instruction in the repair of the manufacturer’s equipment. Some sessions focus on particular components found in the equipment, such as diesel engines, transmissions, axles, and electrical systems. Other sessions focus on particular types of equipment, such as crawler-loaders and crawler-dozers. As they progress, trainees may periodically attend additional training sessions. When appropriate, experienced technicians attend training sessions to gain familiarity with new technology or equipment.

High school courses in automobile repair, physics, chemistry, and mathematics provide a strong foundation for a career as a service technician or mechanic. It is also essential for technicians to be able to read and interpret service manuals in order to keep abreast of engineering changes. Experience working on diesel engines and heavy equipment acquired in the Armed Forces is valuable as well.

Voluntary certification by the National Institute for Automotive Service Excellence is recognized as the standard of achievement for heavy vehicle and mobile equipment service technicians, who may be certified as a master heavy-duty diesel technician or in a specific area of heavy-duty equipment repair, such as brakes, gasoline engines, diesel engines, drivetrains, electrical systems, or suspension and steering. For certification in each area, technicians must pass a written examination and have at least 2 years’ experience. High school, vocational or trade school, or community or junior college training in gasoline or diesel engine repair may substitute for up to 1 year’s experience. To remain certified, technicians must be retested every 5 years. Retesting ensures that service technicians keep up with changing technology. However, there are currently no certification programs for other heavy vehicle and mobile equipment repair specialties.

The most important work possessions of technicians are their handtools. Service technicians typically buy their own handtools, and many experienced technicians have thousands of dollars invested in them. Employers typically furnish expensive power tools, computerized engine analyzers, and other diagnostic equipment, but handtools are normally accumulated with experience.

Experienced technicians may advance to field service jobs, wherein they have a greater opportunity to tackle problems independently and earn additional pay. Technicians with leadership ability may become shop supervisors or service managers. Some technicians open their own repair shops or invest in a franchise.