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Jobs Outlook: Couriers and Messengers




Employment of couriers and messengers is expected to grow more slowly than average through 2012, despite an increasing volume of parcels, business documents, promotional materials, and other written information that must be handled and delivered as the economy expands. However, some jobs will arise out of the need to replace couriers and messengers who leave the occupation.

Employment of couriers and messengers will continue to be adversely affected by the more widespread use of electronic information-handling technology, such as e-mail and fax. Many documents, forms, and other materials that people used to have delivered by hand are now downloaded from the Internet. Many legal and financial documents, which used to be delivered by hand because they required a handwritten signature, can now be delivered electronically with online signatures. However, couriers and messengers still will be needed to transport materials that cannot be sent electronically—such as blueprints and other oversized materials, securities, and passports. Also, they still will be required by medical and dental laboratories to pick up and deliver medical samples, specimens, and other materials.