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Employment: Computer Support Specialists and Systems Administrators




Computer support specialists and systems administrators held about 758,000 jobs in 2002. Of these, about 507,000 were computer support specialists and about 251,000 were network and computer systems administrators. Although they worked in a wide range of industries, 35 percent of all computer support specialists and systems administrators were employed in professional and business services industries, principally in computer systems design and related services. Other organizations that employed substantial numbers of these workers include banks, government agencies, insurance companies, educational institutions, and wholesale and retail vendors of computers, office equipment, appliances, and home electronic equipment. Many computer support specialists also worked for manufacturers of computers, semiconductors, and other electronic components.

Employers of computer support specialists and systems administrators range from startup companies to established industry leaders. With the continued development of the Internet, telecommunications, and e-mail, industries not typically associated with computers—such as construction—increasingly need computer-related workers. Small and large firms across all industries are expanding or developing computer systems, creating an immediate need for computer support specialists and systems administrators.