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Training, Certifications, Skills, Advancement: Computer Operators




Computer operators usually receive on-the-job training in order to become acquainted with their employerís equipment and routines. The length of training varies with the job and the experience of the worker. However, previous work experience is the key to obtaining an operator job in many large establishments. Employers generally look for specific, hands-on experience with the type of equipment and related operating systems they use. Additionally, formal computer-related training, perhaps through a community college or technical school, is recommended. Related training also can be obtained through the U.S. Armed Forces and from some computer manufacturers. As computer technology changes and data processing centers become more automated, employers will increasingly require candidates to have formal training and experience for operator jobs. And, although not required, a bachelorís degree in a computer-related field can be helpful when one is seeking employment as a computer operator or advancement to a managerial position.

Because computer technology changes so rapidly, operators must be adaptable and willing to learn. Analytical and technical expertise also are needed, particularly by operators who work in automated data centers, to deal with unique or high-level problems that a computer is not programmed to handle. Operators must be able to communicate well, and to work effectively with programmers, users, and other operators. Computer operators also must be able to work independently because they may have little or no direct supervision.
A few computer operators may advance to supervisory jobs, although most management positions within data processing or computer operations centers require advanced formal education, such as a bachelorís or higher degree. Through on-the-job experience and additional formal education, some computer operators may advance to jobs in areas such as network operations or support. As they gain experience in programming, some operators may advance to jobs as programmers or analysts. A move into these types of jobs is becoming much more difficult, as employers increasingly require candidates for more skilled computer jobs to possess at least a bachelorís degree.