.

.

.

Jobs Outlook: Cargo and Freight Agents




Employment of cargo and freight agents is expected to grow about as fast as the average for all occupations through 2012. Although cargo traffic is expected to grow faster than it has in the past, employment of cargo and freight agents will not quite keep pace, because of technological advances. For example, the increasing use of bar codes on cargo and freight allows agents and customers to track these shipments quickly over the Internet, rather than manually tracking their location. In addition, customs and insurance paperwork now can be completed over the Internet by customers, reducing the need for cargo and freight agents.

Despite these advances in technology that dampen job growth among cargo and freight agents, job openings will continue to arise, due to increases in buying over the Internet, which will result in more shipments. Jobs also will open up because of the increasing importance of same-day delivery, which expands the role of agents. In addition, many job openings will be created to replace cargo and freight agents who leave the occupation.