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Product Specialist - Help/Service Desk
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Product Specialist - Help/Service Desk
International Company with offices in America seeks a Specialist with experience on the Help Desk in an IT Customer Support environment. This is a post sales position where you will be implementing, installing and deploying the company**s products. The role is a mobile one that requires heavy traveling within the US and occasional overseas travel/training with an option to work from home when not traveling. This is a dynamic, growing company with excellent benefits. Successful candidate must be highly energetic, have excellent interpersonal skills and be a self starter.
Requirements:
** Experience with Service Desk Products (e.g. Remedy, Heat, etc**)
** Knowledge and previous experience of one of the following databases ** SQL Anywhere, SQL Server, Oracle, MSDE
** Knowledge of NT, or Win 2000/Win 2003
** Knowledge and previous experience of Crystal Reports or Access
** Analytical skills for problem identification
** ITIL, IIS are pluses.
Required Skills:
Service Desk products (Remedy, Heat, etc...), SQL or Oracle, Windows NT/2000/2003, Crystal Reports or Access
About The Forum Group:
The Information Technology Division at FORUM was formed in 1985. Our principals, having left the corporate business world, still retain strong relationships with information intensive corporations, academic institutions,professional service partnerships and consulting firms. We are also active in numerous societies/organizations which promote the advancement of technology oriented professionals. These contacts and long term relationships provide us a unique and continuing pipeline into employment and entrepreneurial opportunities for our candidate base. Whether our corporate clients or our candidates seek PERMANENT or CONSULTING assignments; our strengths in the market place and our automated search and matching mechanisms enable FORUM to achieve these placements with a minimum effort.
Emp. Type: Full Time .
Travel: Up to 75% travel .
Location: New York City, NY .
Overtime Pay: None .
Job Number: SBG701 .
Date Posted: 8/21/2007 .
The Forum Group
Other jobs with this company. .
Attention: The Forum Group .
Call: 212-687-4050 .
Email: Send an email to sguillermo@forumgrp.com .
Job 24 of 24
Applicant Category: Professional
Requisition Code: Work at home
Two Initials of Recruiter: bw
System Date: 09/12/2007
System Time: 08:57:05
Document Name(40): Product Specialist - Help/Service Desk
Source: ComputerJobs.com - USA
SearchTerms: "work at home" "work from home"
URL(80): http://www.search.computerjobs.com/job_display.aspx?jobid=1969544&siteid=139&sor
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