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Call Center-Customer Service Representat
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Requisition Number : 7705 .
Function : Customer Service/Call Center .
Job Title : Call Center-Customer Service Representative .
State : Nevada .
City : Las Vegas .
Shift : .
Qualifications : The qualified team player must have:
*The ability to maintain a professional demeanor in a high call volume environment.
*Flexibility to work between the hours of 5:00 AM and 2:00 AM, Sunday-Friday (Sundays are required)
*Minimum of high school diploma or equivalent
*Familiarity with Windows-base PC programs
*Stable work history
*Minimum 1 year Customer Service experience
*Excellent communication skills
We offer a comprehensive benefits package at the beginning of the month following date of hire, which includes health care & dental plans, prescription drug program, paid vacation, and more.
For consideration, please apply online at www.medco.com JOB Code OPTC07705
Only qualified candidates will be contacted. No phone calls please. An equal opportunity employer. M/F/D/V
Job Responsibilities : CUSTOMER SERVICE
REPRESENTATIVES
As a strong advocate for patient needs and concerns, you will take inbound calls from patients, responding to inquiries and determining appropriate actions. You’ll be a highly professional team player able to be effective in a high call-volume environment.
*Are you a Patient Advocate?
*Can you provide a high level of patient care?
*Can you work on Sunday?
*Do you have a stable work history?
*Can you provide a HS diploma or GED?
*Are you proficient in Microsoft Windows?
*Are you available to work flexible hours?
*After 1 year of complete service, would you like the opportunity to work from home?
*Can you provide an excellent experience to our patients and resolve their issues?
*Do you have at least one year of Customer Service experience?
*Can you successfully complete Training and Nesting?
*Can you convey a POSITIVE company image on the telephone?
*Can you achieve specific measurement criteria such as answering satisfactory level of incoming calls?
*Can you abide by all policies and standard operating procedures?
*We offer job stability and a starting rate of $12.83/hr., increasing to $14.21/hr. upon completion of probationary period.
Applicant Category: Professional
Requisition Code: Work at home
Two Initials of Recruiter: bw
System Date: 09/09/2008
System Time: 13:30:24
Document Name(40): Call Center-Customer Service Representat
Source: JobCentral - USA
SearchTerms: "work at home" "work from home"
URL(80): http://www.medcohealth.apply2jobs.com/index.cfm?FuseAction=DSPView&Lookupid=7705
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