A trusted provider of online computer support is looking for a high-energy self-starter to join their world-class support team. Specifically, Our Client is looking to add a candidate with extensive Microsoft Windows experience ASAP. They are currently seeking a dynamic candidate who is:
Looking for flexibility
Able to work from home
Most importantly, this candidate must:
Possess excellent communication and customer service skills.
Genuinely care about the customer(s).
Be highly motivated and able to work independently.
Take ownership for problems and follow through to resolution.
Be disciplined to work independently while working towards the goals set by Our Client’s tech team.
This candidate will be part of a growing team of Tier 1 Support Technicians to work for a leader in the Computer Industry that is offering tech support to their customers across the country. Our Client is offering flexible hours for the right candidate, and this is a great opportunity for growth.
Our client is one of the fastest growing companies in the remote Home Technology Support Services industry, and they are hoping to hire someone for an immediate Computer Support Technician opening.
This is a six-month contract with flexible hours and days, with Temp to Direct Hire potential. A variety of shifts exist over the 24x7x365 timeframe.
About Our Client:
This is a trusted provider of online computer support for the home, home office and small business. The company is based in Billerica, MA with remote offices throughout the U.S. Our client's premium remote computer and technology service is available to home and business PC users, business travelers, telecommuters, college students, persons with limited mobility and any PC user with Internet access. The company's remote services include support for PCs, MP3 players, PDAs and other mobile devices, networking and network devices, printers and other peripherals, digital cameras and any software, connectivity or operating system level issues. Due to the web-based nature of the company's online PC service, customers now have a more affordable, more convenient and easier computer support option at the click of a mouse. Founded in 2001, this is a privately-held corporation.
This is an estimated 6-month contract position (with Contract to Hire potential), through Volt Technical Resources - a division of a Fortune 1000 publicly traded Staffing Industry Leader, based in Raleigh, NC. We are among the largest IT staffing companies in the US for contract/temporary and direct hire placements and support most of the top rated IT companies in the Southeast.
REQUIREMENTS:
Please rest assured that if your resume matches what is reflected in this job posting, you should be receiving a phone call from a Volt Recruiter to discuss this position with you.
To be considered, candidates must have the following credentials:
Three (3) years minimum of Desktop or Call Center Support for all of the standard Windows-based systems; previous Technical Support experience with Mac OS-based systems a BONUS
Demonstrated strong technical skills with:
All of Microsoft Windows OS
Application support
Networking
Must be well-versed in resolving all common computer problems, including:
Viruses
Slow performance
Errors
E-mail client set-up
Software Installation and Configuration
Wireless Networks
Peripheral problems
Candidates will need the following for remote set-up:
High-speed Internet access
Dedicated Windows-based computer with XP Pro at a minimum
Quiet, private workspace
Dedicated phone line (No VoIP)
Certification(s) including, but not limited to:
A+
MCP
CCNA
MCSE
CCNP
Net+
Candidates without certification or failing to provide supporting documentation from an accredited institute will NOT be considered for this position.
Special Instructions to begin the process:
Please email your resume to Volt at: ========== and it will be expedited to the Recruiter assigned to this position, to readily discuss this job with you!
Please use the entire job posting number in your subject line to ensure it gets routed to the correct Recruiter: ==========-13-232169
Please include on the subject line the website where you saw this posting.
If you are able to include on the subject line the website where you saw this posting, this would be great!
For further correspondence regarding this posting, please contact the Recruiter via E-mail ONLY, using the email address listed on this posting and please include the entire job number in the subject line.
Please No Phone Calls for this position.
Our Recruiter will initiate a phone call to you and give you immediate consideration should your resume meet the job requirements.
Thank you for your attention to these details!
Volt has a talented and upbeat staffing team focused on the quality of your career.
Volt is a world leader in the staffing industry, boasting over 50 years of experience. We work with many of the Fortune 500 and 1000 companies to provide workforce solutions. We offer many direct hire full-time positions as well as many contract positions and offer our contractors competitive pay and benefits, as well as education programs and re-deployment assistance.
Volt Information Sciences, Inc. is our parent company and is a publicly owned corporation. Stock is traded over-the-counter and is quoted on the NYSE. To learn more about Volt Information Sciences, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com
Volt is an Equal Opportunity Employer and
is dedicated to fostering diversity in the workplace.
Job Number: 300293-7943-13-232169 .
Job Location: Billerica, MA .
Rate: DOE .
Duration: 120 - 180 Days .
Input Date: 10/22/2008 .
Applicant Category: Professional
Requisition Code:
Two Initials of Recruiter: BW
System Date: 10/28/2008
System Time: 19:36:43
Document Name(40): Tier 1 Support Technician
Source: ContractJobHunter - USA
SearchTerms: "work at home" "work from home"
URL(80): http://www.cjhunter.com/jobsearch/jobsearch.phtml?Keywords=%22work+at+home%22+OR
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