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LPI Reporting Manager
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Medco Health Solutions .
LPI Reporting Manager
Posted: October 24, 2008
LPI Reporting Manager State : New Jersey City : Franklin Lakes Shift : Qualifications : REQUIRED QUALIFICATIONS: . Bachelors Degree in programming or related field. . Five years experience in Operations with proficiency in analysis and reporting. . Proficient in Windows NT, Internet, and email. . MS Access, MS Word and MS Excel experience a must. . Skilled in SQL, Visual Basic. . Experience in creating systems that can be used at different locations. . Excellent PC skills required with strong Excel, abilities. DESIRED QUALIFICATIONS: . Advanced degree preferred. . Six Sigma experience a strong plus. . Experience in Hyperion a plus. DESIRED KNOWLEDGE/SKILLS/ABILITIES: . Proven ability to manage and develop all levels of employees. . Excellent problem solving and decision making-skills. . Excellent written and verbal communication skills required. . Adept at translating strategic initiatives into appropriate reporting. . Excellent quantitative and analytical skills. . Must possess ability to develop relationships and inspire confidence and trust from internal and external constituencies at all levels. . A high level of credibility and integrity is essential. Personal Attributes . Leadership - Exercise leadership and move others to action. This person needs to demonstrate a positive, results-oriented style by planning, motivating, organizing, and controlling the work being done. . Integrity - A professional of unquestionable integrity, credibility, and character who has demonstrated high moral and ethical behavior. . Communication Ability - Develop and articulate an effective flow of ideas and information that generates understanding and creates a climate in which others are informed and want to participate. . Planning and Analyzing Skills - Analyze and grasp an entire situation quickly from many perspectives and to create well-reasoned solutions. This person needs to be conceptual, able to recognize problems from few or subtle clues and be innately comfortable with complexity. . Interpersonal Skills - Foster excellent relationships and credibility quickly at all levels of the organization. An ability to create a partnership atmosphere with internal and external resources while achieving key operating objectives. . Maturity - Provides a good balance of risk taking and judgment. Is aggressive and confident.
We are an Equal Opportunity Employer, M/F/D/V Job Responsibilities : Medco Health Solutions, Inc., (NYSE:MHS) is the nations leading pharmacy benefit manager based on its 2007 total net revenues of more than $44 billion. Medcos prescription drug benefit programs, covering approximately one in five Americans, are designed to drive down the cost of pharmacy health care for private and public employers, health plans, labor unions and government agencies of all sizes, and for individuals served by the Medicare Part D Prescription Drug Program and those served by its specialty pharmacy segment. Medco, the worlds most advanced pharmacyT is the highest-ranked independent pharmacy benefit manager on the 2008 Fortune 100 list. www.medco.com. This position can be Work at Home, and the ideal candidate will be located within commuting distance of a Medco Pharmacy or Call Center. Medco has sites in the following areas: Tampa, FL Las Vegas, NV Willingboro, NJ Columbus/Dublin, OH Fairfield, OH N. Versailles, PA Fort Worth/Irving, TX Spokane, WA
RESPONSIBILITIES: This position has two primary objectives. First, to quickly understand the operations processes, procedures, and critical quality measures in order to lead a team to determine key operational metrics and reporting needs. Create the processes to gather the behavioral and output data. Using online tools create databases to sort, highlight and present data. Interpret results and make recommendations. Secondly, to train and mentor colleagues on how to pull and read reports to develop a culture of managing by facts and continuous improvement. Other duties include, but not limited to: . Systems development. . Report application and report creation. . Ad hoc reports. . Application administration and deployment. . Relational Database development and maintenance. . Project planning and documentation including: requirements gathering, system design, data flow diagrams, project plans, and testing. . Initiating suggestions to continually improve customer satisfaction for internal and external customers. . Creating a positive and supportive working environment for Medco Employees. . Demonstrated knowledge/understanding of Call Center Operations. . Understanding of Telephone ACD stats and key call center metrics.
Education Required : Bachelor Relocation Approved? : No Travel Required : Up to 10% CBdt: 10/14/2008
Please refer to job code medco-7832 when responding to this ad.
Category: Other Jobs .
Location: Franklin Lakes, NJ .
Pay Rate: Open .
Job Terms: full time .
Company: Medco Health Solutions .
Phone: email only please .
Fax: email only please .
Applicant Category: Professional
Requisition Code:
Two Initials of Recruiter: BW
System Date: 10/28/2008
System Time: 19:37:01
Document Name(40): LPI Reporting Manager
Source: JobCircle.com - USA
SearchTerms: "work at home" "work from home"
URL(80): http://jobcircle.com/classifieds/1781802.html?source=jc_csearch
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