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Caseload Spanish Bilingual Customer Supp
- Work at Home Jobs, Work from Home Jobs
Company:
Other Compensation:
City: Minneapolis .
Region: .
State: Minnesota .
Country: USA .
Job Title: Caseload Spanish Bilingual Customer Support Rep - Work From Home! .
Job Description:
Make a Difference - From the Convenience of Your
Home. For our technical support
professionals, Educate Online is the perfect opportunity to
work with computers applications and to do it all
from the convenience of home.
This position will report to a specific regional lead within the
Territory Operations Team (Northeast, MidAtlantic, MidWest, etc). This
individual's main responsibility will be to ensure that all their
students and their parents (or responsible party) in their assigned caseload,
start and complete the tasks necessary and complete their programs in a timely
manner.
Reviewing
status of each student in assigned caseload for specific contracts to
ensure that they are continuously moving through our operational
milestones:
Consistent tracking of
all assigned students in our student management system
Proactively communicating with
students/parents (or responsible party) approximately once/week to ensure
they are completing each milestone of the operational process within the
desired time frame.
Share educational progress, academic results with the parent
(or responsible party) to help maintain commitment/attendance for
program, while striving for the student to reach a minimal number of missed
sessions.
Proactively
identifying and escalating system issues for assigned students
that may prevent movement in the operational process, and continue
to follow up on those issues until solved.
Generating reports to Management on
student progress of assigned students.
All other duties as assigned or needed to
convert assigned students.
External Candidate Requirements:
Proficiency creating and sorting Microsoft Excel spreadsheets
and exporting and importing data
Proficiency in managing and prioritizing
tasks
Spanish
Bilingual Skill is a Plus!
The compensation
for this position is $10 per hour. Bilingual Candidates earn $11 per
hour!
Take advantage of a full benefits package including
medical, dental, and vision
coverage and a 401(K)
program!
Paid online training (utilizing Educate
Online's proprietary software) will be provided. We
are an equal opportunity employer (EEO/AA).
To Apply for this
position, please CLICK
HERE
Contact: Click Here to get Contact Information .
Applicant Category: Professional
Requisition Code:
Two Initials of Recruiter: BW
System Date: 10/28/2008
System Time: 19:36:54
Document Name(40): Caseload Spanish Bilingual Customer Supp
Source: VetJobs - USA
SearchTerms: "work at home" "work from home"
URL(80): http://vjw2.vetjobs.com/15188258
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