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Technical Support Reps - Work From Home
- Work at Home Jobs, Work from Home Jobs
Applicant Category: Professional
Requisition Code: Work at Home
Two Initials of Recruiter: WH
System Date: 10/30/2006
System Time: 09:24:19
Document Name(40): Technical Support Reps - Work From Home
Source: BaltimoreSun.com
SearchTerms: "work at home" "work from home"
URL(80): http://www.careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?lr=cbcb_bs&IPath=JRK
Technical Support Reps - Work From Home Part-Time .
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Company: Educate Online .
Location: US-MD-BALTIMORE .
Base Pay: N/A .
Employee Type: Part-Time Employee .
Industry: Education - Teaching - Administration
Internet - ECommerce .
Manages Others: no .
Job Type: Customer Service
Information Technology .
Req'd Education: Not Specified .
Req'd Experience: At Least 1 Year .
Req'd Travel: Not Specified .
Relocation Covered: No .
Posted Date : 10/25/2006 .
Contact: Not Available Phone: Not Available .
Email: Not Available Fax: Not Available
Ref ID: 740263CBP .
DESCRIPTION .
Educate Online, a division of Educate, Inc. is the leading provider of live instruction facilitated exclusively via the Internet. Educate Online offers personalized reading and math programs in a fun online environment. Cutting edge technology allows students to talk and interact with teachers in a real-time online classroom. Certified instructors enable students to reach their academic goals and build the foundation for success!
At home Tech Support Representatives needed! Work from home, part-time!
Educate Online is leading the way in online instruction over the web for Grades 3-8 and has great part-time opportunities for qualified technical support representatives to provide courteous and efficient phone support from your home via the Internet.
We are looking for entry level and experienced representatives interested in working part-time. This is an excellent opportunity for detail oriented, reliable, and hard working individuals who are have the flexibility to work between the hours of 9:30 am and 10pm Eastern Time, Monday through Saturday. Individuals with flexible schedules interested in working on the weekends are highly encouraged to apply! .
REQUIREMENTS .
You must have the following technology available to you:
Intel Pentium III/IV or AMD Athlon/Duron processor at 800Mhz or higher
Microsoft Windows 2000 or XP - 256MB of RAM - 1024 x 768 or greater monitor resolution
Sound Blaster compatible sound card - Broadband internet access (no satellite)
Dedicated phone line during your shift
Additional Requirements:
Knowledge of commonly used concepts, practices, and procedures of PC hardware, software, Internet support, and a wide variety of common retail and enterprise software packages.
Knowledge in firewall, routers, proxies, Internet filtering packages and/or Java a plus.
Experience in supporting Windows 98, Windows 2000, Windows XP, and ME.
Experience assisting customers using email, and/or via live online chat a plus.
Educate, Inc. prides itself on teaching children and achieving measurable progress with a smile every day. We are energized by helping children develop a love of learning. We are entrepreneurial and work at a fast pace with a limited staff.
EEO/AA .
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