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Technical Support Engineer
- Work at Home Jobs, Work from Home Jobs
Applicant Category: Professional
Requisition Code: Work at Home
Two Initials of Recruiter: WH
System Date: 10/30/2006
System Time: 09:24:20
Document Name(40): Technical Support Engineer
Source: Dice Tech Jobs - USA
SearchTerms: "work at home" "work from home"
URL(80): http://seeker.dice.com/jobsearch/servlet/JobSearch?op=101&dockey=xml/6/5/6573aa0
Title: Technical Support Engineer .
Skills: Adecco Engineering &Technical is an integral part of A .
Date: 10-26-2006 .
Location: Cleveland, OH .
Area code: 000 .
Tax term: CON_HIRE_W2 .
Pay rate: Market .
Length: .
Position ID: 81553 .
Dice ID: cxadecco .
Job description: .
Adecco Technical and Engineering is seeking a Technical Support Engineer for a WORK FROM HOME opportunity. This position will start out as contract but has the possibility of future hire.
Qualifications:
Candidate should be proficient with the use of Microsoft Windows, Internet Information Services, Microsoft Visual Studio .NET/2005, and Microsoft SQL Server 2000/2005.
Candidate must be proficient with Visual C# and have at least working knowledge of VB.Net.
Candidate should have experience working with web-based applications built on the .NET 1.1/2.0 platform running in a Windows environment. Experience with XML/XSLT required.
Candidate must possess a solid knowledge of HTML, CSS, FTP and general web technologies.
Other Attributes:
Candidate must be extremely self-motivated and work well with little or no direct supervision.
Excellent organizational and multi-tasking skills are necessary to handle a variety of issues on a daily basis.
Candidate must be able to effectively communicate problems and
solutions to clients who may be non-technical in nature.
The ability to work well and communicate with a highly distributed technical support team is necessary.
Work Environment:
This position requires that the candidate work from home . Candidate will be responsible for supplying their own computer, office furnishings, internet connectivity, and some computer software. Position is for approximately 40 hours per week, and some weekends and evenings
will be required to handle off-hours support issues on a rotation basis. Most hours are flexible.
Position responsibilities will include:
Working directly with customers to resolve issues which are beyond the scope of lower-level support personnel
Using the company*s support ticket system to track and manage open issues
Using Visual Studio*s debugger to determine the source
Coding fixes and work-arounds for minor bugs and problems
Escalating major issues to our development team using the company*s bug tracking tools
Manipulating and importing SQL data utilizing Transact-SQL
Performing installations of our e-commerce package on shared and dedicated hosting platforms
Performing upgrades on customer software deployments
Writing knowledgebase articles for common problems and questions
Performing minor software modifications as required
Interacting with the company*s forums users to answer questions and provide guidance
Working with QA and technical writers provide guidance for documentation efforts
Assisting customers and potential customers with a variety of technical and product-related questions.
Adecco Engineering &Technical is an integral part of Adecco Employment Services, which is the global leader in employment placement with over 5,500 branches in 59 countries. Our office specializes in Direct Hire, Contract, and Contract to Hire technical careers within the Cleveland, Oh and surrounding areas. Adecco Technical offers an excellent benefit and compensation package including holiday and anniversary pay, medical, dental, and life insurance, 401K, tuition reimbursement, and direct deposit. For more information please visit www.adeccotechnical.com.
Equal Opportunity Employer (EOE)
Only qualified candidates will be contacted. No relocation is offered/Local candidates preferred.
TO APPLY:
Please forward an updated resume in MS Word format, along with salary requirements, to kathy.becher@adeccona.com.
DO NOT USE "APPLY ONLINE" OR "APPLY NOW" FEATURES BELOW-this does not send a formatted Word resume .
Travel required: none .
Telecommute: no .
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