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Outbound Sales Supervisor
- Work at Home Jobs, Work from Home Jobs
Applicant Category: Professional
Requisition Code: Work at Home
Two Initials of Recruiter: WH
System Date: 10/30/2006
System Time: 09:24:32
Document Name(40): Outbound Sales Supervisor
Source: Ohio.com
SearchTerms: "work at home" "work from home"
URL(80): http://www.careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?lr=cbcb_bj&IPath=JRK
See all jobs at this company Save this Job | Email this job | Printer-Friendly Version .
Company: Medco Health Solutions .
Location: US-OH-Dublin .
Base Pay: N/A .
Employee Type: Full-Time Employee .
Industry: Healthcare - Health Services .
Manages Others: no .
Job Type: Sales
Management .
Req'd Education: Not Specified .
Req'd Experience: At Least 1 Year .
Req'd Travel: None .
Relocation Covered: No .
Posted Date : 10/6/2006 .
Contact: Not Available Phone: Not Available .
Email: Not Available Fax: Not Available
Ref ID: 4562 .
DESCRIPTION .
Function: Customer Service/Call Center
Shift: 2nd Shift
Relocation Approved?: No
Travel Required: None
Job Responsibilities:
Medco is a leading pharmacy benefit manager (PBM)and Work At Home Employer with the nation's largest mail order pharmacy operations. Medco assists its customers to moderate the cost and enhance the quality of prescription drug benefits provided to members nationwide. Ensuring that millions of Americans have access to affordable, high quality prescription healthcare is more than our business - it's our calling.
We are currently hiring for an Outboud Sales Supervisor located in our Dublin location. Our Outbound Sales Supervisor is responsible to:
Conduct team meetings
Conduct phone monitoring with an emphasis on script adherence and presentation skills of Outbound representatives
Administer company policies in a fair and consistent manner
Lead and Motivate a team of Outbound representatives
Establish an atmosphere that encourages teamwork and associate involvement
Provide performance feedback to Outbound representatives on a daily basis including goal setting
Assists in the interview process
Effectively completes assigned supervisor standard objectives
Administers performance evaluations
Adheres to the timely and effective administration of the Company s performance management guidelines
Maintains complete and timely records necessary to effectively and efficiently manage a team of outbound representatives
Attends workshops and seminars, as needed
Works with a team to ensure Outbound (department) performance standards are met
Supports the policies and programs of the Company
Escalates issues as appropriate
All other responsibilities as assigned .
REQUIREMENTS .
Qualifications:
Minimum qualifications are:
College degree or equivalent work experience required
Excellent interpersonal skills
Minimum 1 year experience coaching and supervising associates in an outbound sales environment
Excellent verbal and written communication skills
Proficient in Microsoft Excel and Word
Experience in team building and associate involvement skills
Related customer services supervisory experience required
Outstanding sales skills required
1 year selling experience in retail or telemarketing
Proven ability to motivate employees
Medco offers a Comprehensive Benefits package including:
Comprehensive health care coverage that begins the first of the month following the hire date (Medical, Dental, Vision, and Prescription Drug Plans, Domestic Partner Benefits) a cash balance retirement plan, 401 (k)with company match, pay increase potential after successful completion of first 90 days, monthly bonus (where applicable), eligibility for stock options, employee stock purchase plan with 15% discount, and 75% tuition reimbursement, work at home potential, and casual dress work environment.
To apply for this position, please visit our website at www.medco.com/careers. In order to be considered, online submission is required referencing the Dublin Call Center location. No phone calls please.
We are an Equal Opportunity Employer, M/F/D/V. .
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