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Account Representative-Teleservices
- Work at Home Jobs, Work from Home Jobs
Applicant Category: Professional
Requisition Code: Work at Home
Two Initials of Recruiter: WH
System Date: 10/30/2006
System Time: 09:24:18
Document Name(40): Account Representative-Teleservices
Source: CareerBuilder - USA
SearchTerms: "work at home" "work from home"
URL(80): http://www.careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?IPath=QCKG&jobcount=
See all jobs at this company Save this Job | Email this job | Printer-Friendly Version .
Company: TeleTech Holdings, Inc .
Location: US-CA-San Diego .
Base Pay: N/A .
Employee Type: Full-Time Employee .
Industry: Other Great Industries .
Manages Others: no .
Job Type: Sales .
Req'd Education: 4 Year Degree .
Req'd Experience: Not Specified .
Req'd Travel: Negligible .
Relocation Covered: No .
Posted Date : 10/22/2006 .
Contact: Recruiter Phone: Not Available .
Email: Not Available Fax: Not Available
Ref ID: 5897.648292 .
DESCRIPTION .
Represents Newgen Results by providing excellent customer service by servicing and selling the Newgen Product line via phone with existing customer base to ensure customer retention and loyalty.
This is a work from home opportunity if you live outside of San Diego .
Essential Duties &Responsibilities
Consistently meet or exceed sales goals by selling Newgen Solutions to Clients in assigned market area. Provides proactive consultative services to assigned customer base to ensure loyalty and retention. Reviews product results and recommends needed enhancements to maximize programs. Identifies need for additional products and services and communicates as appropriate. Recommends and develops direct mail promotions that address dealership concerns on a timely basis. Manages territory activity to optimize support of assigned key customers. Works with Account Executive in given territory to address dealership and company objectives with respect to sales goals and customer satisfaction. Grows and maintains relationships with local OEM field representatives within the given territory. Actively participates in customer concern resolution and cancellation turnaround attempts with consistent support and service to existing clients. Solves existing issues and determine solutions to prevent further concerns.
Consistently meet or exceed sales goals by selling Newgen Solutions to Prospective dealer in assigned market area.
Assist with the rollout of new sales programs/products by reviewing all material for accuracy and providing feedback for improvement.
Performs other related duties as needed to support corporate objectives. Acts in the best interest of the company by applying stated corporate values and priorities to all communications, decisions, and actions.
Responds to regional and corporate requests for information and follow up to support communication.
Job Specifications
BA/BS or equivalent experience
Minimum of two years in a sales position
Demonstrated relationship building, customer support and client facing sales skills
Proven sales goal attainment in previous sales position
Strong analytical and customer service skills a must
Effectively communicate with all levels of clients and associates.
Intermediate level computer competency
Work at home requirements
Hardwired to a Cable of DSL connection only.
Telephone land line (Long Distance charges covered by the company)
Quiet work environment .
REQUIREMENTS .
See above / gj-hh .
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