Tier 1 Helpdesk Support - Work at Home Jobs, Work from Home Jobs





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Tier 1 Helpdesk Support .
Posted on: 04/28/08

Job Number:
300299-7449-12-215663

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Location:
Remote work from home, MA
Description:
How would you like to work for one of the fastest growing companies in the remote home technology support services industry? If so, we have immediate openings for Computer Support Technicians. We are looking for high-energy, self-starters to join our world-class support team. We provide online computer help services for the home, home office and small office markets through the Internet using remote access technology. To be considered, candidates must have the following credentials: 3 years minimum of desktop or call center support for all of the standard windows based systems. Previous technical support experience with Mac OS based systems are a bonus. Demonstrated strong technical skills with all Microsoft Windows OS and application support and networking. Must be well versed in resolving all common computer problems including viruses, slow performance, errors, e-mail client set-up, software installation and configuration, wireless networks, peripheral problems. Excellent communication and customer service skills - genuinely care about your customer. Highly motivated and able to work independently. Take ownership for problems and follow through to resolution. Certification(s) including but not limited to: A+, MCP, CCNA, MCSE, CCNP, Net+. Candidates without certification or failing to provide supporting documentation from accredited institute will not be considered for this position. A variety of shifts exist over the 24x7x 365 timeframe, some evening/weekend shifts will be required.
Requirements:
Candidates will need the following for remote set-up: High speed Internet access Dedicated Windows based computer with XP Pro at a minimum Quiet, private workspace Dedicated phone line - No VOIP Volt is an EOE
Type:
CONTRACT
Duration:
Temp to Hire
Payrate:
13.99 - 14.00 Hourly DOE
Contact:
Volt Services Group (Quad Cities Tech)
100 E. Kimberly Rd., Ste. 601
Davenport, IA 52806
Phone: 563/391-7938
Fax: 563/391-8803
Davenport026899@volt.com

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Applicant Category: Professional
Requisition Code: Work at home
Two Initials of Recruiter: bw
System Date: 05/01/2008
System Time: 15:42:22
Document Name(40): Tier 1 Helpdesk Support
Source: JobCentral - USA
SearchTerms: "work at home" "work from home"
URL(80): http://viewjob.jobcentral.com/ljh.asp?url=http%3A//jobs.volt.com/jobcart/job_det

Document Date: 04/29/2008
Document Time: 00:00:01
Document ID: CP43BAPKK
Email Address: Davenport026899@volt.com
Location: IA 52806



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