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Senior Account Manager - Work From Home!
- Work at Home Jobs, Work from Home Jobs
Since 1946, Kelly Services® has built a proud tradition of helping people find great work suited to their skills, needs, and lifestyles. With offices in all 50 states and across 33 countries and territories, Kelly® has the industry connections and global reach to find you the opportunity you're looking for. We're the most respected and trusted name in staffing, and we're ready to work for you.
With KellyDirect®, our direct-hire recruiting program, we can directly place talented candidates with premier companies. Enjoy full-time pay and benefits from the day you start.
Job Overview
Salary/wages:
60,000.00 - 100,000.00 USD /year
Job category:
Sales/Retail/Business Development
Career level:
Experienced (Non-Manager)
Location:
Chicago, IL
Status:
Employee
Senior Account Manager - Work From Home!
Key Responsibilities
Customer Satisfaction - Monitor performance, constantly challenging and improving existing processes to maximize customer satisfaction.
Relationship Management - Developing new business opportunities and relationships with Banking, Casino, and other Cash-centric Organizations. Work flexibly with colleagues to ensure that all services proposed to customers are correctly managed in terms of feasibility, costs and timescales for implementation. Understand clients' needs and gain their confidence and respect.
Business Development - Manage and develop commercial relationships with major customers to maximize the long-term revenue contribution from each account. Produce and maintain an account development plan for each major account and new business opportunity. Provide monthly revenue forecast for each major account. Produce regular reports with recommendations on exploring new opportunities and situations.
Team Orientation - Participate in developing a flexible team approach to account management. Be actively involved in the continued development of the Account Management Team by sharing, influencing and learning from each other.
Business Effectiveness and Efficiency - Contribute to the continual development of the cash handling sales and marketing plan focusing on maximum market penetration and profitability. Ensure that each account's profitability is maximized. Proactively capture all business opportunities focusing on providing high value solutions. Provide insight on market / competitor information regarding any changes in the market place;
Essential Skills
Communication
Capable of choosing the most appropriate communication channels, techniques and style of delivery to secure the desired result.
Familiarity and experience dealing with cross-cultural / international audiences.
Capable of conducting complex negotiations.
Make use of data from a wide variety of sources (statistical data, charts, diagrams and tables).
Customer focus
Adjust behaviors and processes to consistently provide the highest level of customer service always meeting and often exceeding expectations.
Strive to develop long term relationships / partnerships with key customers by recommending and developing innovative solutions which provide value and are attuned to the customer's business needs.
Build effective relationships with customers so as to become closely involved in decision-making processes.
Results focus
Organize work processes to deliver on time, on budget and to agreed quality standards.
Identify opportunities for adding value and reducing cost.
Demonstrate resilience, stamina and reliability under pressure.
High level understanding of applying a consultative solution sales process.
Commercial focus supported by highly developed negotiation skills.
Influence
Employ creative tactics to gain support and win others over according to audience.
Use a combination of logical argument, personal conviction and passion to create sales.
Analysis
Analyze challenges from a wide range of perspectives; spanning departmental, functional and organizational boundaries.
Identify key issues even when critical information is ambiguous.
Work co-operatively to seek solutions to problems identified using appropriate models / tools to aid analysis.
Knowledge and Experience
Have knowledge of Cash handling equipment and software solutions as well as Cash handling processes
Bachelor's Degree in related field or equivalent experience.
At least 5 years experience in business to business consultative solution sales with a proven track record of winning major deals and achieving both revenue and margin targets.
Experience in the banking and finance industry preferred.
Able to speak other languages is desired, but not required.
Learn more about company
Applicant Category: Professional
Requisition Code: Work at home
Two Initials of Recruiter: bw
System Date: 05/01/2008
System Time: 15:42:10
Document Name(40): Senior Account Manager - Work From Home!
Source: Kelly Services - USA
SearchTerms: "work at home" "work from home"
URL(80): http://jobsearch.kellycareernetwork.com/getjob.asp?JobID=70565476&AVSDM=2008%2D0
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