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PSC Manager
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PSC Manager - Lewiston, ME, US
Job Information
Job Order ID :
ME0097879
# of Positions :
1
Minimum Education Level :
High School Diploma/GED
Experience Required :
none
Salary :
Not Specified
Duration :
Full Time Regular
Shift :
Hours per week:
40
Job Description
Manage and develop a team of Participant Services Representatives (PSR) to deliver excellence in customer service to our valued customers. Have the ability to communicate effectively and professionally. Be able to handle escalated participant calls and inbound phone calls as needed. Minimum Qualification Requirements: Extremely organized, dependable, flexible and motivated; effectively prioritize and multi-task, establish realistic completion time frames and meet deadlines; exercise sound judgment and provide appropriate follow through on both personnel and participant related issues; demonstrate a working knowledge and utilize the supporting technology of the PSC; written and verbal communication and interpersonal skills; set positive example; senior PSR or prior management experience; not on any form of corrective action; subject to approval of manager; licenses obtained within 3 months of promotion to position; ability to work overtime; Six Sigma experience a plus; must be able to travel up to 50% of the time; and have the ability to work from home and in the office. 001 6141
Company Information
Please Note :
The ME Employer posting this job order has opted to suppress their employer information.
Applicant Category: Professional
Requisition Code: Work at home
Two Initials of Recruiter: bw
System Date: 05/01/2008
System Time: 15:42:23
Document Name(40): PSC Manager
Source: JobCentral - USA
SearchTerms: "work at home" "work from home"
URL(80): http://www.jobcentral.com/viewjob.asp?sjobid=ME0097879
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