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Home Based Customer Service Representati
- Work at Home Jobs, Work from Home Jobs
Posted: 6/29/2007
Location:
US-CT-Hartford
Base Pay:
N/A
Employee Type:
Full-Time/Part-Time Employee
Industry:
Accounting - Finance
Manages Others:
No
Job Type:
Admin &Clerical
Customer Service
Req'd Education:
Not Specified
Req'd Experience:
At least 1 year(s)
Req'd Travel:
Negligible
Relocation Covered:
No
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Home Based Customer Service Representative
Company: Higher One
Description
Home Based Customer Service Representatives
The Position
Currently, Higher One is seeking experienced Customer Service Representatives who will work from home and can meet the following requirements at the time of application:
Ability to pass a credit and background check
Must be at least 18 years of age
Must have a High School diploma, GED or equivalent
Must be able to work 20-40 hours per week between the hours of 8am and 8pm EST
Must be eligible to work in the United States
A reliable personal computer that meets all of the following Higher One system requirements:
Windows 2000, XP, or Windows Vista (Clean install - 32 bit Version only)
Agents with Windows Vista will be required to install a VPN client provided by Higher One
Internet Explorer 6 or higher
Antivirus Software with current and updated virus definitions
Installed and current anti-spyware software
Broadband internet access (cable or DSL only. Internet Explorer 6 or higher)
Ability to be on the internet and a landline phone call simultaneously
The Home-Based Customer Service Representative will respond to inbound telephone inquiries and email requests from Higher One accountholders. Customer Service Representatives serve as the first contact with card holders. In this role you will assist customers with questions and issues regarding their accounts.
Our Company
Focused exclusively on higher education, Higher One provides its Refund Management disbursement service to higher education institutions and banking services to members of their community through a card-based solution. Higher One's integrated solution helps universities reduce administrative costs, streamline business processes, create new revenue streams, increase student customer service and strengthen the campus community.
Higher One has recently been named a Rising Star in Deloitte's prestigious Technology Fast 50 Program for the Connecticut Region.
Our Benefits
Pay scale is between $10 and $14 to start
Requirements
Home Based Customer Service Representative Job Requirements
Qualifications:
1 to 3 years experience in customer service
Data entry experience required.
Good listening skills required.
Must have excellent oral and written communication skills.
Must have professional phone manner and ability to handle customer complaint calls.
Previous experience working in a bank and/or call center is helpful.
Bi-lingual/Spanish speaking a plus.
Please visit us directly at www.higherone.com or Click the following link to apply online:
https://www.hirebridge.com/application/appchoice.asp?jid=46363
Applicant Category: Professional
Requisition Code: Work at home
Two Initials of Recruiter: bw
System Date: 07/26/2007
System Time: 21:10:32
Document Name(40): Home Based Customer Service Representati
Source: courant.com
SearchTerms: "work at home" "work from home"
URL(80): http://www.careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?dv=dv&APath=2.21.0.0
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