We are searching for an experienced Customer Experience Strategy
Associate Partner Consultant. In Application Innovation Services, the
Customer Experience Strategy Associate Partner (CAP) has
responsibility for sales and delivery of large-scale engagements to
build customer experience strategies for our clients. They develop a
multi-channel vision of the end state customer experience and a plan
to reach it. The CES AP provides hands-on leadership and direction to
the project team and manages client executive relationships. The CES
AP will be responsible for leading business case development,
identifying and closing new business and providing thought and
practice leadership. They are expected to contribute to the growth of
intellectual capital and to participate in mentoring activities.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, gender, gender identity or
expression, sexual orientation, national origin, genetics, disability,
age, or veteran status. xallx xnationalx ERBP Job
Desired Skills
Must have 8+ years of: Customer Experience Analysis &Design (expert
level experience with the ability to lead others); Web Development;
Customer Experience Evaluation Techniques &Testing; Prototyping using
software development tools; Customer Experience Design Standards and
Measurements; Leadership/Personal Effectiveness; Verbal and Written
Communications; Client Relationship Management, and Business/Project
Management. Preferred candidates will have a minimum of 5 years
experience developing web applications with a Big 5 consulting firm.
This position is live anywhere in the U.S. near a major airport and
work from home when not at a client site. Since the majority of our
consulting work is done at our client sites, this position requires up
to 80-100% travel throughout the U.S. Monday - Friday as needed.
It is also expected that newly hired resources into the Global
Business Services U.S. practice live within a reasonable commuting
distance (generally 50 miles) of the following cities: Atlanta, GA;
Boston, MA; Charlotte, NC; Chicago, IL; Cincinnati, OH; Columbus, OH;
Cleveland, OH; Dallas, TX; Denver, CO; Detroit, MI; Hartford, CT;
Houston, TX; Kansas City, MO; Los Angeles, CA; Miami, FL; Minneapolis,
MN; New York City, NY and surrounding area; Philadelphia, PA; San
Francisco, CA; Tulsa, OK and Washington, DC
Additional Info
IBM Global Business Services: Join a Leader. Consult with us.
IBM Global Business Services helps top-tier clients solve their most
complex business and technical issues. As an Application Innovation
Services consultant, you will deliver innovative business consulting,
business process design, systems integration, and application design
and management to leading commercial and public sector organizations
in 17 industries worldwide. With access to resources that only a
global leader can provide, as a consultant you will learn valuable
skills, gain access to a vast and diverse network of talented
professionals, and enjoy unparalleled career, training, and
educational opportunities.
Visit ibm.com/consulting/careers for more information.
Note: To be considered an official applicant for a position in IBM
Global Business Services, you must submit a resume and online profile
through our employment Web site. Resumes submitted will remain active
for a period of six months.
Education: Bachelors Degree
Major: Not Applicable
DICEIDIBMIIRC
Travel required:
100%
Telecommute:
no
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IBM
Web: http://www.ibm.com/
Applicant Category: Professional
Requisition Code: Work at home
Two Initials of Recruiter: bw
System Date: 07/26/2007
System Time: 21:10:50
Document Name(40): Customer Experience Strategy Associate P
Source: Dice Tech Jobs - USA
SearchTerms: "work at home" "work from home"
URL(80): http://seeker.dice.com/jobsearch/servlet/JobSearch?op=302&dockey=xml/b/d/bd4b2d7
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