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Care Management Associate - Evening Shif
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Job Detail .
Job Title: Care Management Associate - Evening Shift .
Job Group: Health Care .
Requisition #: 22406 .
Location: Middletown, CT .
Travel: 0 - 10% .
FLSA Status: Non-Exempt .
Full/Part Time: Full Time .
Supervisory: No .
Compensation .
Pay Opportunity: $29,000.00 - $34,000.00 .
Bonus Potential: Variable % .
Requirements .
ABOUT OUR COMPANY
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
JOB MISSION SUMMARY
The dedication of talented and caring health care professionals drives the delivery of high quality, cost effective products and services. They make it possible for members to get the right health care treatment for their needs and for Aetna to keep its competitive edge.
RESPONSIBILITIES:
-Care Management Associates with an interest in Disease Management for the Aetna Health Connections Disease Management Programs
-You'll play an essential role in assisting the nurses in the development of effective and efficient care coordination and self care for our members
-The Care Management Associates will be responsible for making outreach calls to members who are eligible for our programs
-Manage inbound call activity
-Initial review of tasks and other administrative type activities that support the unit
REQUIRED SKILLS:
-The ideal candidate should have strong customer service skills
-Effective communication, telephonic and organizational skills
-Candidates will need effective time management, ability to manage multiple priorities
-Strong teamwork skills
-Must possess strong computer and keyboarding skills
-Knowledge of managed care, eTUMS preferred
-2-4 years experience in telephonic customer service preferred
-High school diploma or G.E.D. required.
ADDITIONAL JOB INFORMATION:
Opportunity to work from home a possibility for qualified employees after 1 year of service. Willingness to work flexible hours desired.
We value leadership, creativity and initiative. If you share those values and a commitment to excellence and innovation, consider a career with our company.
Please note that benefit eligibility may vary by position. Click here to review the benefits associated with this position. .
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Aetna is an Equal Opportunity/Affirmative Action Employer. M/F/D/V
Equal Opportunity and Affirmative Action
Aetna is committed to maintaining an environment in which all employees are treated equitably and given the opportunity within the context of the business to achieve their potential. Aetna's Affirmative Action responsibilities extend to women, minorities, persons with disabilities and veterans. Company policy also provides for equal opportunity for qualified individuals regardless of race, color, sex, national origin, religion, age, disability, veteran status, sexual orientation, gender identity or marital status.
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Applicant Category: Professional
Requisition Code: Work at home
Two Initials of Recruiter: bw
System Date: 01/21/2008
System Time: 13:33:26
Document Name(40): Care Management Associate - Evening Shif
Source: JobCentral - USA
SearchTerms: "work at home" "work from home"
URL(80): http://viewjob.jobcentral.com/ljh.asp?url=https%3A//aetna.recruitmax.com/ENG/can
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