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Technical Support Engineer
- Work at Home Jobs, Work from Home Jobs
Posted: 2/20/2007
Location:
US-OH-Cleveland
Base Pay:
N/A
Employee Type:
Full-Time Employee
Industry:
Computer Software
Manages Others:
No
Job Type:
Engineering
Information Technology
Req'd Education:
None
Req'd Experience:
At Least 1 Year
Req'd Travel:
Negligible
Relocation Covered:
No
Contact Information
Contact: Not Available .
Phone: 4404616900 .
Email: Send Email Now >> .
Fax: Not Available
Ref ID: 87801 .
Apply Now >>
Apply via Email >>
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Technical Support Engineer
Company: Adecco Technical
Learn more about this company >>
View all jobs at this company >>
Description
Adecco Engineering and Technical is seeking a Technical Support Engineer for a WORK FROM HOME/Telecommuting opportunity. This position will start out as contract but has the possibility of future hire.
Qualified candidates must have Visual Studio experience, .NET or C# programming/development experience along with SQL skills.
Hours are flexible, candidates can work 30-40 hours per week, including choosing between days, evenings, and weekend hours.
Qualifications:
Proficient with the use of Microsoft Windows, Internet Information Services, Microsoft Visual Studio.NET, and Microsoft SQL Server 2000/2005.
Minimum one year programming experience with either C# or VB.NET.
Experience working with web-based applications built on the .NET 1.1/2.0 platform running in a Windows environment.
Solid knowledge of HTML, CSS, FTP and general web technologies.
Other Attributes: Candidate must be extremely self-motivated and work well with little or no direct supervision. Excellent organizational and multi-tasking skills are necessary to handle a variety of issues on a daily basis. Candidate must be able to effectively communicate problems and solutions to clients who may be non-technical in nature. The ability to work well and communicate with a highly distributed technical support team is necessary.
Work Environment:
This position requires that the candidate work from home. Candidate will be responsible for supplying their own computer, office furnishings, internet connectivity, and some computer software. Position is for approximately 40 hours per week, and some weekends and evenings will be required to handle off-hours support issues on a rotation basis. Most hours are flexible.
Responsibilities will include:
Working directly with customers to resolve issues which are beyond the scope of lower-level support personnel
Using the company?s support ticket system to track and manage open issues
Using Visual Studio?s debugger to determine the source
Coding fixes and work-arounds for minor bugs and problems
Escalating major issues to our development team using the company?s bug tracking tools Manipulating and importing SQL data utilizing Transact-SQL
Performing installations of our e-commerce package on shared and dedicated hosting platforms Performing upgrades on customer software deployments
Writing knowledgebase articles for common problems and questions
Performing minor software modifications as required
Interacting with the company?s forums users to answer questions and provide guidance
Working with QA and technical writers provide guidance for documentation efforts
Requirements
Adecco Engineering and Technical is an integral part of Adecco Employment Services, which is the global leader in employment placement with over 5,500 branches in 59 countries. Our office specializes in Direct Hire, Contract, and Contract-to-Hire technical careers within the Cleveland, OH and surrounding areas. Adecco Engineering and Technical offers an excellent benefit and compensation package including holiday and anniversary pay, medical, dental, and life insurance, 401K, tuition reimbursement, and direct deposit. For more information please visit www.adeccotechnical.com.
Equal Opportunity Employer (EOE)
TO APPLY:
Please forward an MS WORD ATTACHED RESUME with salary requirements VIA E-MAIL to
[Click here for email]
Also, please create a user profile at www.adeccotechnical.com.
Applicant Category: Professional
Requisition Code: Work at home
Two Initials of Recruiter: bw
System Date: 02/23/2007
System Time: 09:23:05
Document Name(40): Technical Support Engineer
Source: Ohio.com
SearchTerms: "work at home" "work from home"
URL(80): http://www.careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?CiBookMark=1&dv=dv&s
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