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Account Representative-Teleservices
- Work at Home Jobs, Work from Home Jobs
Applicant Category: Professional
Requisition Code: Work at Home
Two Initials of Recruiter: WH
System Date: 12/01/2006
System Time: 10:54:24
Document Name(40): Account Representative-Teleservices
Source: CareerBuilder - USA
SearchTerms: "work at home" "work from home"
URL(80): http://www.careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?sc=2&CiBookMark=1&sd
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Job Overview
Company:
TeleTech Holdings, Inc
Location:
US-CA-San Diego
Division:
Base Pay:
N/A
Employee Type:
Full-Time Employee
Industry:
Other Great Industries
Manages Others:
No
Job Type:
Sales
Req'd Education:
4 Year Degree
Req'd Experience:
Not Specified
Req'd Travel:
Negligible
Relocation Covered:
No
Reference ID:
5897.648292
Contacts
Job Contact
Recruiter
Job Phone
Not Available
Job Fax
Not Available
company overview
Our company is built on recognizing the value of our team.
TeleTech has more than 23 years of experience creating positive customer experiences. We help many of the world's leading brands provide exceptional service to their customers.
Today, we employ more than 40,000 people in 43 countries who help handle more than two million customer interactions each day. Whether over the phone, through email, through live chat, or through other communication channels, our people have a passion for what they do.
This isn't your average workplace. It's a fast-paced, high-energy, think-on-your-feet environment where some of the world’s most advanced technology and tools are at work... and right at your fingertips.
Company Links
TeleTech Home
About Us
Careers
Account Representative-Teleservices
job description
Represents Newgen Results by providing excellent customer service by servicing and selling the Newgen Product line via phone with existing customer base to ensure customer retention and loyalty.
This is a work from home opportunity if you live outside of San Diego .
Essential Duties &Responsibilities
Consistently meet or exceed sales goals by selling Newgen Solutions to Clients in assigned market area. Provides proactive consultative services to assigned customer base to ensure loyalty and retention. Reviews product results and recommends needed enhancements to maximize programs. Identifies need for additional products and services and communicates as appropriate. Recommends and develops direct mail promotions that address dealership concerns on a timely basis. Manages territory activity to optimize support of assigned key customers. Works with Account Executive in given territory to address dealership and company objectives with respect to sales goals and customer satisfaction. Grows and maintains relationships with local OEM field representatives within the given territory. Actively participates in customer concern resolution and cancellation turnaround attempts with consistent support and service to existing clients. Solves existing issues and determine solutions to prevent further concerns.
Consistently meet or exceed sales goals by selling Newgen Solutions to Prospective dealer in assigned market area.
Assist with the rollout of new sales programs/products by reviewing all material for accuracy and providing feedback for improvement.
Performs other related duties as needed to support corporate objectives. Acts in the best interest of the company by applying stated corporate values and priorities to all communications, decisions, and actions.
Responds to regional and corporate requests for information and follow up to support communication.
Job Specifications
BA/BS or equivalent experience
Minimum of two years in a sales position
Demonstrated relationship building, customer support and client facing sales skills
Proven sales goal attainment in previous sales position
Strong analytical and customer service skills a must
Effectively communicate with all levels of clients and associates.
Intermediate level computer competency
Work at home requirements
Hardwired to a Cable of DSL connection only.
Telephone land line (Long Distance charges covered by the company)
Quiet work environment
job Requirements
See above / gj-hh
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