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#11047208
- Work at Home Jobs, Work from Home Jobs
Applicant Category: Professional
Requisition Code: Work at Home
Two Initials of Recruiter: WH
System Date: 12/01/2006
System Time: 10:54:28
Document Name(40): #11047208
Source: TechCareers - USA
SearchTerms: "work at home" "work from home"
URL(80): http://www.techcareers.com/Jobs/i/jp11047208/Dallas_TX_US/Ajilon/Home-Based_Call
Opportunity Number: 11047208 .
CompanyName: Ajilon .
Location: Dallas, TX US .
Categories: Information Technology
Salary: 12500 - 17500 .
Minimum Education: Some College .
Updated: 11/18/2006 .
Home-Based Call Center DSL Support Technician
The successful candidate will work from their home interfacing with customers via inbound and outbound calls or the Internet for the purposes of trouble-shooting and resolving routine customer DSL issues.
* Work from home using your computer and home telephone to solve customer problems, order services, and check the status of orders and maintenance
* Based on your experience we are interested in both full-time and part-time workers
* Specific, mandatory training will be provided in a classroom environment located in the Dallas/Houston metropolitan areas.
* You choose your own work schedule. Work either a full-time schedule 8 hours per day, or choose a variety of hours convenient throughout the weekday, weeknight, and weekends that are convenient to your schedule
NOTE: Please do not contact your local Ajilon office. This is a national posting. Local Ajilon offices will not respond.
Requirements:
* Minimum 1 year inbound or outbound call center experience troubleshooting technical call types, preferably troubleshooting customer DSL issues
* High school diploma or GED, with a combination of some college education and work experience.
* Must have a quiet home-office environment to take calls uninterrupted during your scheduled working hours
* Must own a PC-compatible computer with Windows XP or 2000
* Must have DSL or Cable high-speed Internet service in the home
* Must have experience using Microsoft Office Applications, the Internet and Microsoft Internet Explorer
* Type 40 wpm on a computer
* Must have or be willing to add a second phone line in the home for call center work exclusively
* Ability to effectively communicate on the phone in an understandable manner in English
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