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Application Specialist
- Work at Home Jobs, Work from Home Jobs
Posted: 4/10/2007
Location:
US-MD-Baltimore
Base Pay:
N/A
Employee Type:
Full-Time Employee
Industry:
Pharmaceutical
Manages Others:
No
Job Type:
Engineering
Information Technology
Req'd Education:
Not Specified
Req'd Experience:
Not Specified
Req'd Travel:
Not Specified
Relocation Covered:
No
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Application Specialist
Company: Cardinal Health
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Description
Cardinal
Working together, we can make a difference in healthcare for our customers and communities. Your contributions, along with colleagues around the world, are helping make healthcare safer and more productive every day.
The Application Specialist manages the implementation of Pyxis Systems. This involves extensive customer interaction and service. In addition the Application Specialist drives the installation process through utilization of the established Pyxis project management process (5P). These projects typically can range in scope from installing one unit expansions, to being part of a team that may install projects of over 100 units. The effective Application Specialist must be able to clearly communicate, thoroughly document, demonstrate a fundamental ability to project manage and overcome project hurdles/timeline delays while performing basic installations. The Application Specialist effectively performs the required tasks to insure timely go lives and customer satisfaction.
Communication
A. Conduct basic customer meetings with assistance and leadership of a senior team member or manager.
B. Provide written documentation to appropriate team members and customer addressing each facet of implementation on every project. This includes an overall project rollout plan, timelines and project assignments to Pyxis and customer.
C. Collaborate with senior team members to provide consultation on new and existing products to customer.
D. Establish and nurture rapport with customer that is conducive to a long term business relationship.
Technical
A. Install and Support Pyxis hardware and software.
B. Complete training and develop basic competency in the Pyxis MedStation and/or Supply Station product line.
C. Conduct customer training on the use of Pyxis products.
D. Provide basic problem solving and troubleshooting as needed for customer.
E. Manage new and existing accounts.
F. Perform upgrades to Pyxis software and hardware.
Administrative
A. Develop competency and comply with the requirements of the established Pyxis project management process (5P).
B. Coordinate customer resources and assign project tasks.
C. Complete weekly logs, expense reports, project plans, etc.
D. Order equipment and supplies.
E. Maintain Account Summaries.
Requirements
Education or Equivalent: BS/BA degree or equivalent degree or work experience.
Experience/Knowledge/Skills Requirements: Prefer 2+ years in healthcare environment with technical (systems) involvement or 3+ years with other computerized system applications. Prefer some training and teaching experience. Prefer moderate to strong technical skills: full DOS understanding; exposure to basic programming concepts and uses; demonstration of technical skills in working environment; working knowledge of variety of software/hardware applications and accessories; understanding of relationship between software and hardware; exposure to interface and communications technology.
The effective Application Specialist must be able to clearly communicate, thoroughly document, demonstrate a fundamental ability to project manager and overcome project hurdles/timeline delays while performing basic installations. Must have strong organization skills. Must have excellent interpersonal skills and a positive, "can-do" attitude. Excellent oral and written communication skills.
Work from home office with minimal overnight travel.
Cardinal Health offers a competitive compensation and benefits package including 401K and tuition reimbursement. Successful candidates must pass a background check and drug screen. We are an Equal Opportunity Employer M/F/D/V Diversity Works Here.
Applicant Category: Professional
Requisition Code: Work at home
Two Initials of Recruiter: bw
System Date: 04/19/2007
System Time: 12:20:45
Document Name(40): Application Specialist
Source: BaltimoreSun.com
SearchTerms: "work at home" "work from home"
URL(80): http://www.careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?pg=2&CiBookMark=2&dv
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