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Amy Mathews, 117 River St, Boston, MA 02127
Phone (617) 247 8459 Cell (617) 847 1269
E-Mail: mathewsa@hotmale.com
OBJECTIVE: To obtain a position as a Computer Technician.
EXPERIENCE:
Kennedy Computer Systems, Boston MA
2000 – 2002
Computer Technician
§ Provided technical support for the production division of the manufacturing facility.
§ Developed and installed operating systems.
§ Responsible for the repair and maintenance of printers, monitors, scanners and hardware.
§ Provided assistance at the in-house helpdesk providing technical support by phone and in person to the facilities staff.
§ Responsible for loading new software and systems on existing equipment.
§ Tested systems to ensure the elimination of bugs or viruses.
§ Responsible for performing troubleshooting activities prior to the implementation of new systems.
Watertown Computer Suppliers, Boston MA
1998 – 2000
Junior Computer Technician
§ Assisted the technicians with the installation of software, modems and drives.
§ Tested software and computer equipment prior to ’go live’.
§ Provided technical telephone support to correct software and hardware problems.
§ Assisted with the repair of computer systems on site and for existing customers and the maintenance of client documentation.
§ Performed upgrades on existing computer systems.
EDUCATION:
Massachusetts Institute of Technology
1995 – 1998
BS in Computer Science
TECHNICAL EXPERTISE:
Database Systems, Software Engineering, Systems Programming, Programming Languages, Computer Networks, and Windows 95/98/2000, Java, Oracle, Dos, Pentium, Microsoft NT and Novelle.
PERSONAL DETAILS:
I am participating in a poverty programme that has established a centre to teach young children and adolescent’s computer skills and how to access and surf the
Internet.
I am currently taking an on-line course in Web Design and I also enjoy swimming, squash and football.
Thank you for reading my resume.
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