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Amy Mathews, 117 River St, Boston, MA 02127
Phone (617) 247 8459 Cell (617) 847 1269
E-Mail: mathewsa@hotmale.com
OBJECTIVE: Seeking a challenging position in Management, which will make use of
strong organizational skills, and a proven ability to get the job done.
CAREER PROFILE:
1. Accomplished manager with extensive retail management experience.
2. Excellent analytical and problem-solving skills.
3. Proven ability to lead successful teams.
4. Recognised for the ability to achieve results.
5. Consistently deliver profits quarter on quarter.
6. Organized with exceptional follow through abilities and a comprehensive grounding in management.
7. Ability to work under pressure in fast-paced environments.
8. Strong interpersonal skills: proven ability to work well with individuals at all levels.
9. Dedicated individual; achieving a reputation for consistently going beyond what is required.
EXPERIENCE:
Medina Department Store, Quincy, MA
1999 - Present
General Manager
1. Managing this branch store with responsibility for 35 direct and 380 store employees.
2. Performed extensive reorganisation of each department increasing sales in each by up to 12.5%
3. Oversaw the renovation of the ladies wear department and the upgrade of the fashion image.
4. Coordinated monthly promotions and sales drives.
5. Responsible for the advertising and marketing strategies employed to enhance company image.
6. Administered a customer survey campaign seeking positive feedback on the restructuring plans.
7. Oversaw the improvements in customer facilities based on said feedback.
8. Liased with department buyers in the selection of merchandise.
9 Managed all Human Resources issues, skilled at problem resolution.
Lennon’s Department Store, Cambridge, MA
1996 – 1999
Assistant Manager
1. Assisted the General Manager with staffing requirements.
2. Prepared weekly schedules and duty rosters.
3. Assisted with the supervision of staff, numbering 400 plus.
4. Responsible for the management of the children’s wear departments.
5. Increased sales in these departments by 18% over the past twelve months.
6. Liased with the buyers regarding merchandise, upgrading the selection and image based on customer feedback.
7. Developed an advertising campaign for the spring/summer collection 1999, which increased sales by 25%.
8. Skilled at resolving customer complaints.
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